Cleaning Admin

Role Overview

As a Cleaning Admin at Frank Porter, you will work onsite in Dubai, providing administrative and operational support to the Housekeeping team. You will coordinate cleaning schedules, track task completion, maintain accurate records, and support timely property readiness for guest arrivals.

Responsibilities

• Prepare daily and weekly schedules for in-house and outsourced cleaning teams across properties, aligned with check-in and check-out timings.
• Coordinate assignments, team movements, and coverage, acting as the central contact between cleaning teams and Operations.
• Track attendance and performance, reporting issues, delays, and urgent matters to the Operations Manager.
• Maintain accurate system updates and cleaning logs, verify completion through field photos, and follow up until tasks are closed.
• Address cleaning complaints and coordinate re-cleans when required.
• Monitor cleaning supplies and linen inventory, coordinating orders and replenishment with Procurement.
• Prepare reports on cleaning productivity, property readiness, delays, and escalations.
• Keep cleaning checklists, SOPs, and staff documentation updated and organized.
• Support new cleaning staff with orientation, uniform issuance, and documentation.

Must have requirements

• Minimum 1-2 years of relevant administrative or operational support experience.
• Strong organizational skills and attention to detail.
• Ability to coordinate schedules, manage competing priorities, and work under pressure.
• Clear communication and consistent follow-up skills.
• Ability to maintain accurate records and use spreadsheets, operational portals, and digital trackers.
• Accountability for following tasks through to completion.

Nice to have requirements

• Experience in housekeeping, hospitality, holiday homes, or property management.
• Experience coordinating cleaning teams across multiple locations.
• Familiarity with housekeeping systems and check-in/check-out scheduling.
• Basic knowledge of linen inventory, cleaning supplies, and stock replenishment.

Perks and Benefits

• Opportunity to work with a dynamic and multicultural team.
• Competitive salary and ongoing training opportunities.
• Access to staff amenities and transportation support.
• Career progression within an established company.

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