Business unit Sales and Distribution - Client Relations
Job title Client Relationship Support Manager F M
Contract type Permanent
Candriam is a global multi-specialist asset manager and a recognized pioneer and leader in sustainable investment For more than 25 years Candriam has offered innovative and diversified investment solutions across many asset classes including fixed income equities absolute return asset allocation and illiquid assets
As a Responsible Employer Equal Employment Opportunity is crucial to Candriam We are committed to building the best global team that represents a variety of backgrounds perspectives and skills We provide an inclusive work environment and support wellbeing and work-life balance
The Client Relationship Support Manager plays a key role in supporting the Senior Client Relationship team helping to strengthen relationships with existing clients while contributing to the development of new business opportunities Initially focused on sales support client servicing coordination and business development initiatives the role offers broad exposure to commercial activities and long-term growth opportunities
The Client Relationship Support Manager must deliver Client Support Excellence to both Distribution and Institutional clients in these tasks Preparing client visits E g presentations and helping in client on boarding activitiesConduct follow up calls with existing clients and assisting in client-related ad-hoc queriesOrganise external eventsLocal responsibility of the CRM tool track subscription and redemption orders and support in actively managing opportunitiesConduct hands-on-research on the country relationsContribute to develop and execute Marketing and Communication Plan incl local press strategyCoordination of the branch s daily tasks with the central services in Candriam s head officeCompliance support Profile
Bachelor's or master's degree related to Capital Markets/Asset Management
Fluency in English - Arabic and French is a plus
Post graduate degree (eg. VBA, CFA, CAIA) or pursuit thereof is an advantage
Minimum 2 years' experience in a similar function Has worked for Asset Management firm(s) Good knowledge of Asset Management markets, products and operations High flexibility, work with changing daily priorities Strong motivation to solve issues and hands-on approach An open mindset and cross-cultural competencies
Bachelor's Degree / Licence - Master (BAC+3)
Minimum level of experience required 2-5 years
Languages English (C1 - Fluent) Arabe (C1 - Fluent)
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