Description Ontime Group is seeking a highly skilled Clinic Operations Manager to oversee our clinic operations in Dubai. The ideal candidate will have extensive experience with DHA regulations EMR (Electronic Medical Records) systems and billing this role you will ensure that our clinic operates smoothly while maintaining compliance with all healthcare regulations and standards.
Key Responsibilities
- Manage and coordinate all operational aspects of the clinic including staffing scheduling and supply chain management
- Ensure compliance with DHA regulations and standards implementing necessary protocols and training for staff
- Oversee EMR systems to ensure accurate and secure patient information management
- Manage the billing process including insurance verification claims submission and payment reconciliation
- Monitor clinic performance using key performance indicators (KPIs) to identify areas for improvement
- Implement best practices to enhance operational efficiency and patient satisfaction
- Provide training and support for staff on EMR systems billing procedures and compliance matters
- Serve as a liaison between the clinic and external partners including vendors and insurance companies
Requirements - Bachelors degree in healthcare management business administration or a related field
- Significant experience in clinic operations management preferably in a Dubai-based healthcare setting
- In-depth knowledge of DHA regulations EMR systems and billing processes
- Strong leadership and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proven problem-solving and organizational skills
- Exceptional attention to detail and accuracy
- Proficient in healthcare management software and Microsoft Office Suite
- Commitment to delivering high-quality patient care and achieving operational excellence
Benefits Salary Benefits
Required Experience:
Manager
Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management
Employment Type : Full Time
Experience: years
Vacancy: 1
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