Sundus is seeking an experienced IT Infrastructure Engineer in the United Arab Emirates to coordinate with application, network, and vendor teams to maintain service continuity. The role focuses on incident resolution, RCA, disaster recovery testing, and system hardening.
You will manage L2/L3 support tickets, monitor servers and databases, and oversee backups, failover, and Azure resources. Experience with Windows Server, Hyper-V, Veeam, and ITSM processes is essential to keep critical systems
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