Collection Officer

Key Responsibilities:

• Monitor and follow up on outstanding invoices, rental payments, service charges, and other receivables.
• Contact tenants, clients, and customers via phone, email, and formal correspondence regarding overdue payments.
• Maintain accurate records of collection activities, payment commitments, and customer communications.
• Prepare aging reports and provide regular updates on collection performance.
• Coordinate with Leasing, Property Management, Finance, and Legal departments regarding delinquent accounts.
• Reconcile customer accounts and investigate payment discrepancies.
• Escalate unresolved accounts for legal action in accordance with company policies.
• Support month-end closing activities by ensuring accurate receivable records.
• Prepare collection forecasts and cash recovery reports for management review.

Requirements:

• Bachelor's degree in finance, Accounting, Business Administration, or a related field.
• Minimum 3-5 years of experience in collections, accounts receivable, or credit control.
• Experience in the real estate, property management, facility management, or asset management sector is preferred.
• Knowledge of ERP systems (SAP, Oracle, Yardi, Microsoft Dynamics, or similar) is an advantage.
• Familiarity with lease agreements, service charge collections, and tenant account management.
• Exceptional communication and negotiation skills, with the ability to influence and engage stakeholders.
• Bilingual Arabic and English candidates are preferred.
• Valid Qatar Driving License is mandatory

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