What are we looking for
A Commercial Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team Sales Catering and Events Marketing eCommerce and Public Relations teams through working effectively with area support teams. F&B commercial activities will be shared responsibilities with the F&B Manager Director of Operations and GM.
The Commercial Manager is a role model for the commercial community within the owned and managed portfolio in EMEA and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from HiltonSales teams. The Commercial Manager role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space whether in Rooms Meeting Space outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Manager will be lead coach develop recruit and retain future talents. He/she will manage performance develop and evaluate the commercial team members on the agreed KPIs whilst working effectively as part of a 4D structure on property. Specifically a Commercial Manager will perform the following tasks to the highest standards:
EOE/AA/Disabled/Veterans
Required Experience:
Manager
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