Job Title Community Management Executive
Location: Dubai UAE
About the Role
We are seeking a socially savvy and culturally aware Community Management Executive to manage and grow online communities across social platforms. This role sits at the center of brandconsumer interaction driving real-time engagement social listening and insight generation to ensure brands remain relevant responsive and connected to audiences across the GCC region.
Key Responsibilities
Community Engagement & ManagementMonitor respond to and engage with comments direct messages and mentions across social participate in conversations using a brand-appropriate human and culturally relevant customer interactions professionally and escalate sensitive issues when always-on engagement and campaign-driven activations.
Social Listening & InsightsTrack conversations across platforms including trending hashtags content feeds and creator emerging trends cultural moments and shifts in audience regular community insight reports with actionable real-time marketing opportunities and community-driven content ideas.
Brand Voice & Cultural RelevanceMaintain a consistent brand tone aligned with brand identity and all communications are culturally sensitive and locally relevant across GCC strong awareness of regional nuances trends and key cultural moments (e.g. Ramadan National Days major events).Adapt communication style based on platform and audience behavior.
Qualifications & Experience
24 years of experience in community management or social media writing skills in English and Arabic (English fluency is essential).Experience managing platforms such as Instagram TikTok and X (Twitter).Experience in automotive or premium brands is an advantage.
Key Skills & Competencies
Excellent written communication and content engagement skillsStrong understanding of GCC culture and regional dynamicsAbility to manage real-time interactions in a fast-paced environmentGood judgment in handling public-facing communicationStrong analytical skills for social listening and insightsHigh attention to detail and responsiveness
Personal Attributes
Socially aware trend-driven and culturally curiousCalm empathetic and confident communicatorStrong decision-making ability in handling sensitive situationsHighly organized and detail-orientedPassionate about digital culture brands and online communities
What Success Looks Like
High-quality and timely engagement across all social platformsPositive audience sentiment and increased brand trustActionable insights contributing to content and campaign strategiesStrong collaboration with marketing content and creative teams
Additional Details
Contract Duration: 1 year (extendable based on performance and business needs)Headcount: 1Nationality: Emirati or Saudi (based in UAE or KSA)Language Visa: Provided
Apply now!
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