al rayyan, baladiyat ar rayyan, Qatar Other Posted Today
Concierge Assistant Profession: Concierge City: Al-Rayyan, Qatar We are seeking a proactive and customer service-oriented Concierge Assistant to join our team in Al-Rayyan, Qatar. As a Concierge Assistant, you will be responsible for providing exceptional assistance and support to our guests and residents. Responsibilities Greet and welcome guests upon arrival with a warm and friendly attitude Assist guests with check-in/check-out process and provide necessary information about the property Handle guest inquiries, requests, and complaints promptly and professionally Make reservations for dining, transportation, events, or other services as requested by guests Maintain knowledge of local attractions, restaurants, transportation options, and other points of interest to assist guests with their plans Coordinate with housekeeping and maintenance departments to ensure all guest requests are fulfilled in a timely manner Handle cash transactions accurately following established procedures Assist with administrative tasks such as answering phones, filing documents, and maintaining guest records Requirements High school diploma or equivalent; college degree preferred Previous experience in customer service or hospitality industry is preferred Excellent communication skills in English; knowledge of other languages is a plus Strong interpersonal skills with ability to provide exceptional customer service Ability to multitask in a fast-paced environment while maintaining attention to detail Proficient in computer skills including MS Office applications; experience with hotel management software is a plus Working Conditions This is a full-time position based in Al-Rayyan, Qatar. The work schedule may include weekends and holidays as per the needs of the property. This position does not require English language proficiency. Salary The salary for this position is 1800$ per month. Benefits Annual leave according to local labor laws Health insurance coverage Training and development opportunities Career advancement within the company Note This position does not include accommodation or provide visa sponsorship. Preference will be given to Filipino candidates and fresh graduates are welcome to apply.
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