The Guest Relations Coordinator provides administrative and coordination support to the Guest Relations and Front Office teams by managing guest data profiles trackers and reports The role is responsible for ensuring the accuracy consistency and timely communication of guest information preferences and feedback across all systems The position supports pre-arrival in-stay and post-stay processes through effective coordination system updates reporting and follow-up contributing to a seamless guest experience Person in this role works closely with internal departments follows established procedures and Forbes Travel Guide standards and supports service delivery We are looking for candidates with very strong administrative and organizational skills who have min. 1 year experience in Front Office/Guest Relations department. You should demonstrate in-depth understanding of luxury travelers expectations and be able to support the team in creating exceptional stays. You will comfortably communicate with other departments to ensure all requests and tasks are completed in a timely manner. You should have great command of MS Office programs and Opera as well as be a fast learner in using any other web-based applications and systems.
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