Country Sales Head UAE

About us

Exotel is the emerging markets leading full stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator licence to offer cost-effective end-to-end VoIP telephony services making the company a 100% compliant cloud calling operator.

Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70 million conversations every day for more than 6000 businesses in India Southeast Asia the Middle East and Africa. Today the omnichannel contact centre communication API suite and conversational AI platform from Exotel help some of the fastest-growing businesses in emerging countries manage their customer engagement.

Some of the customers include MNC Group Indonesia DHL Malaysia Telekom Malaysia Grab Finmas HDFC Bank ICICI Bank RBL IDFC First bank Swiggy Zomato etc.

Exotel has $50 million ARR and a $100 million Series D funding round.

Exotel has won The ET StartUp Awards 2022 under the Comeback Kid category.

About the Role

• The role would be based out of Dubai
• Result-oriented and independent thinker.
• 12-18 years of experience in technology sales preferably in areas such as software business services technology and of which 4 years of experience should have been in leading sales in the UAE region.
• Must have handled P/L Revenue size of minimum 5M USD
• Must exhibit wholesome experience in building and managing Sales Team and Having excellent connections in the said industry vertical.
• Proven Experience in Managing new client acquisition and cross sell Up-sell teams.
• A leader with strong cross-team collaboration skills and a team player.
• Experience with Enterprise /Contact Center/CPaaS/SaaS Sales is a plus.

What you will do

• Manage (Hire Coach and Retain) a team of sales professionals and inculcate the right values and drive to be able to succeed in the group sales target in the UAE region
• Chart out a strategic road map plan and execute the entire Hunting(New account Acquisition) and Farming Strategy for Enterprise and Mid- Enterprise Segment Customers of the assigned industry vertical.
• ManageCreate and Lead the New Account Acquisition strategy and Cross Sell and Up-Sell strategy of the existing accounts to ensure Business growth in the UAE region
• Constantly enforce effective use of tools and gaining knowledge for excelling in business.
• Lead by example showcase excellence at senior level engagement.
• Constantly review and ensure the team reflects the highest level of commitment in following the company processes (including reporting via CRM).
• Guide the team to evolve practices implement effective strategies and plans.
• Partner with cross-functional resources to drive collaboration.
• Prepare accurate sales forecasts and represent the team / industry vertical business plan to leadership.
• Network at CXO/CIO levels in various events and forums to represent the brand and company and act as a catalyst to business affecting increase in business potential in the UAEregion

Vision for the role

• To develop Grow and communicate a clear simple customer-focused vision/direction for the vertical sales teams based in the UAE region
• Forward thinking stretches horizons challenges imaginations acting as a transformational Leader
• Inspires and energizes the teams to commit to the Vision Captures minds Leads by example.

What we look for

• Problem solver: Able to understand complex issues and provide effective on time solutions.
• Team Leader: Able to drive a team of sales managers to deliver results.
• Networker: Able to build and tap into a pool of established contacts.
• Result-Driven: Proven ability to consistently achieve targets.

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