Credit & Collection Officer

Date Posted:

Country:

United Arab Emirates

Location:

Otis L.L.C 37th floor The One Tower Sheikh Zayed Road Dubai United Arab Emirates

Role Overview:
The role holder is responsible for customers follow-ups ensuring timely collection of dues using company policies systems available.

The role holder is responsible of a designated portfolio monthly targets including risks & reversals with all customers to be followed & updated monthly on the designated company AR system.

Key Responsibilities:

• Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making both on a periodic basis and for ad-hoc management requests.
• Follows all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Communicate with customers to follow-up overdue using all available methodologies (Calls E-Mails & Visits).
• Reconciliation of accounts understand customers disputes communicate internally with stakeholders to facilitate a successful resolving of customers disputes.
• Update AR system for all customers portfolio handled with the actions taken per each follow-up.
• Submitting invoices to customers whenever required making sure customers required documentation are attached.
• Sending dunning letters to customers as per company credit policy.
• Good excel skills with ability to prepare required reports regarding handled portfolio.
• Organizes follow-up activities in a manner that supports target achievement and continuous improvement.

Minimum Qualifications:

• Bachelors / Diploma degree in Finance/Accounting or equivalent
• 5-8 years of relevant experience in collections handling a portfolio of minimum 200 customers / preferably in a construction/engineering organization.
• Good written and spoken English and Arabic is essential

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio .

You may recognize our products in some of the world s most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa a nd the Petronas Twin Towers ! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of a n innovative global industry leader with a resilient business model. You ll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge .

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs .

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do . If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Required Experience:

Unclear Seniority

Key Skills
Cyber Security,Christmas Temporary,Attorney,Inspection,Embedded C
Employment Type : Full-Time
Experience: years
Vacancy: 1