The position is responsible for managing the hotels overall credit and receivable collection functions efficiently to minimize account nonpayment and potential bad debts.
Oversee the hotels credit and receivables collection processes to minimize nonpayments and bad debts.
Process credit applications and ensure applicants are notified promptly and professionally.
Verify the creditworthiness of applicants and obtain approval from the Director of Finance or delegate.
Ensure the timely issuance of invoices and account statements.
Follow up promptly on overdue accounts and minimize recovery delays.
Handle guest and management inquiries efficiently and professionally.
Ensure travel agent commissions are processed and paid on time.
Prepare and review monthly accounts receivable aging reports and detailed ledgers.
Conduct monthly credit meetings and attend external creditrelated meetings to stay informed of risks.
Manage delinquent accounts and coordinate with debt collectors when necessary.
Recommend accounts for writeoff with complete supporting documentation.
Liaise with the Front Office to ensure PX and PM accounts are checked daily and transferred to the city ledger.
Review the advance deposit ledger to ensure all balances are current or for future dates.
Report any policy deviations observed within the Front Office team to the Front Office Manager.
Ensure timely processing of guest refunds in line with hotel policy and necessary approvals.
Supervise daily operations of credit and accounts receivable.
Maintain local credit policies on billing collections payments credit cards and inquiries.
Work closely with Sales Events F&B and Front Office teams to ensure coordination.
Ensure compliance with corporate credit and receivables policies.
Prepare monthly reports as required by management.
Qualifications :
Remote Work :
No
Employment Type :
Fulltime
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Virtusa
Amazon
Virtusa
Emerson