Credit Services Representative

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life At Medtronic you will help shape the future of healthcare while ensuring strong financial foundations that enable innovation and patient this role you will directly support UAE credit and collection operations working closely with customers and internal teams to ensure timely collections accurate reconciliations and compliance with Medtronic policies.

The Credit Services Specialist UAE plays a critical role in supporting Medtronics receivables management across the UAE market. You will be responsible for collection activities dispute resolution customer account setup and coordination with internal stakeholders to reduce overdue balances and support healthy cash flow.
This role is essential to Medtronics regional performance compliance framework and customer experience in the UAE market.

Responsibilities may include the following and other duties may be assigned:

• Manage credit & collection activities for assigned UAE customer portfolios in line with Medtronic policies.
• Follow up on overdue receivables ensuring timely collection escalation and dispute resolution.
• Coordinate with customers Sales Customer Care Logistics Finance and Legal to resolve disputes and unblock payments.
• Perform customer account reconciliations ensuring accuracy of balances and timely resolution of discrepancies.
• Ensure customers receivables is regularly reviewed followed up and cleared.
• Connect professionally with customer inquiries via email and phone and regular field visit.
• Ensure full compliance with Medtronic credit policies local regulations and audit requirements.

Required Knowledge and Experience:

• Bachelors degree in accounting Finance Business Administration or related field.
• Minimum 2 years of experience in credit collections or cash operations.
• Strong understanding of UAE customer payment cycles and collection practices.
• Excellent communication skills in English & Arabic is a must.
• Strong analytical and problemsolving skills.
• Proven ability to work independently manage priorities and meet collection targets.
• Proficiency in Microsoft Excel Outlook and general MS Office tools.
• Experience with SAP / FSCM is a Plus.

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here

Required Experience:

Unclear Seniority

Employment Type : Full-Time
Experience: years
Vacancy: 1