CRM Coordinator -230003VM

Description:

• Running CRM only properties (eg: CRM flashes, Inapps , popups , PLP banner, PDP )
• Analyzing Push and email campaign data to identify CRM KPI’s and creating a weekly report (Open rate , CTR, Conversion rate )
• Handling the coupon panel for creating coupon codes and vouchers for different departments
• Working with product and tech team for different promotions coupon configurations
• A/B testing when required or experimenting new ideas
• Tracking all competitors communications to get an insight
• Monthly catch up with content team to brainstorm new ideas
• Tracking active customer journeys and executing them
• Creating a yearly calendar for every every market cultural festive / trends (mainly: KSA /UAE/KWT)
• Basic understanding of HTML to embed links in the emailers
  Creating a weekly CRM Promotion plan of push notifications
• Working closely with merch and store team to get inputs for weekly promotions
• Q/C copies that are written by copy writer and brainstorming new / trendy ideas
• Designing a weekly wireframe for emailers (promotional & creative)
• Working closely with creative and content team with the emailer layouts and aesthetics

Qualifications:

• Running CRM only properties (eg: CRM flashes, Inapps , popups , PLP banner, PDP )
• Analyzing Push and email campaign data to identify CRM KPI’s and creating a weekly report (Open rate , CTR, Conversion rate )
• Handling the coupon panel for creating coupon codes and vouchers for different departments
• Working with product and tech team for different promotions coupon configurations
• A/B testing when required or experimenting new ideas
• Tracking all competitors communications to get an insight
• Monthly catch up with content team to brainstorm new ideas
• Tracking active customer journeys and executing them
• Creating a yearly calendar for every every market cultural festive / trends (mainly: KSA /UAE/KWT)
• Basic understanding of HTML to embed links in the emailers
  Creating a weekly CRM Promotion plan of push notifications
• Working closely with merch and store team to get inputs for weekly promotions
• Q/C copies that are written by copy writer and brainstorming new / trendy ideas
• Designing a weekly wireframe for emailers (promotional & creative)
• Working closely with creative and content team with the emailer layouts and aesthetics

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