dubai, dubai emirate, United Arab Emirates Unknown Posted 1 day ago
$40,000 – $60,000
Participate in developing a detailed plan that includes initiatives and projects aimed at enhancing organizational capabilities and improving services in line with customer needs.
Participate in collecting, compiling, and analyzing customer experience data, and identifying improvement priorities that contribute to enhancing service quality and increasing customer satisfaction.
Participate in implementing customer experience improvement initiatives in alignment with the municipality's strategy, and coordinate these initiatives with the relevant departments.
Participate in monitoring the implementation of the customer experience strategy and ensuring the achievement of its intended objectives through performance measurement and continuous coordination with various departments.
Educational Qualification: Bachelor's Degree
Major: Business Administration - Marketing
Experience: No experience required
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