Work From Home Opportunity | CRM Executive – Customer Communication & Support Company: Diya Greencity Pvt. Ltd. Location: Remote (WFH) Type: Full-Time Industry: Real Estate / Customer Relationship Management Are you a people-first professional with strong communication skills and a knack for organized follow-ups? Diya Greencity Pvt. Ltd. is hiring CRM Executives (Work From Home) to manage and nurture our growing customer base. We’re looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes. Key Responsibilities: Handle customer calls through Exotel IVR system . Communicate professionally via our WhatsApp Business Verified Device . Send updates, follow-ups, and official communication using Google Workspace email . Maintain and update customer records through Google Forms and Google Drive . Use Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License) for reports, documentation, and analysis. Provide timely updates on customer queries, issues, and resolutions. Requirements: Prior experience in customer support, CRM, or telesales preferred. Good spoken and written communication in Hindi and English . Proficiency in using Gmail, Google Forms, Google Sheets/Drive, and MS Office. Laptop/Desktop with a good internet connection and a quiet work environment. Self-motivated, organized, and dependable with daily work tracking habits. What We Offer: Flexible remote work with defined targets and structured processes. Training & onboarding on Exotel, Google Workspace, and CRM SOPs. Performance-based incentives and opportunity for long-term growth. A friendly and supportive work culture from an industry leader in real estate. Apply Now: If you’re ready to help customers feel heard, informed, and cared for — we’d love to hear from you!
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