We are looking for a dedicated and customer-oriented Customer Service Executive to manage client interactions and ensure a highlevel of satisfaction throughout the real estate customer journey. The roleinvolves handling inquiries, coordinating with internal teams, and supportingsales and leasing operations.
Key Responsibilities Handleinbound and outbound customer calls, emails, and walk-in inquiries
Provideaccurate information about properties, pricing, availability, andprocesses
Registerleads and update customer information in the CRM system
Coordinateproperty viewings and follow up with clients
Resolvecustomer complaints professionally and escalationswhenrequired Maintainproper records of customer interactions and feedback
Supportsales, leasing, and property management teams with customer coordination
Ensureexcellent customer experience before and after sales/lease
Requirements Requirements & Qualifications Bachelor'sdegree or Diploma (preferred)
1-3years of experience in customer service (real estate experience is anadvantage)
Strongcommunication skills in Arabic (English is a plus)
Goodinterpersonal and problem-solving skills
Abilityto work under pressure and meet service standards
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