This is primarily a B2C role , involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.
Strong persuasion, objection handling, rapport-building and customer engagement skills are essential.
Candidates should be comfortable working with contact, productivity and conversion targets .
E-commerce/digital commerce and Salesforce/CRM experience will be preferred.
Common Role Details
Working Schedule / Shift Timings: 9-hour shift; timings are flexible—10:00 AM–7:00 PM
Work Model: Work From Office (WFO) | 5 days a week
Location: Hauz Khas, South Delhi
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