We are looking for a dedicated and customer-orientedCustomer Service Executive to manage client interactions and ensure a highlevel of satisfaction throughout the real estate customer journey. The roleinvolves handling inquiries, coordinating with internal teams, and supportingsales and leasing operations.
Key Responsibilities
- Handleinbound and outbound customer calls, emails, and walk-in inquiries
- Provideaccurate information about properties, pricing, availability, andprocesses
- Registerleads and update customer information in the CRM system
- Coordinateproperty viewings and follow up with clients
- Resolvecustomer complaints professionally and escalationswhenrequired
- Maintainproper records of customer interactions and feedback
- Supportsales, leasing, and property management teams with customer coordination
- Ensureexcellent customer experience before and after sales/lease
Requirements
Requirements & Qualifications
- Bachelor'sdegree or Diploma (preferred)
- 1-3years of experience in customer service (real estate experience is anadvantage)
- Strongcommunication skills in Arabic (English is a plus)
- Goodinterpersonal and problem-solving skills
- Abilityto work under pressure and meet service standards
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