We are looking for a reliable and organized person to respond to customer inquiries mainly through WhatsApp.
Customers will usually ask about product availability, prices, and order details. You will use Tally to check stock availability and then reply to customers with the correct information.
You would also be required to prepare invoices and assist customers who visit our shop.
Main Responsibilities - Reply to customer inquiries through WhatsApp
- Check product availability using Tally
- Inform customers about stock, prices, and product details
- Follow up with customers when needed
- Prepare basic invoices and sales documents
- Assist walk-in customers
- Keep customer and order information organized
Requirements - Able to communicate clearly and politely
- Organized and careful when checking prices and stock
- Basic experience with Tally is preferred, but training can be provided
- Previous customer service or office experience is helpful but not essential
- Comfortable communicating in English; knowledge of Urdu or Hindi would be an advantage.
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