Customer Service Representative

Job Title: Customer Support Associate – International Voice Process

Location: Bangalore (In-Person Interview only)

We are looking for enthusiastic and customer-focused professionals to join our International Voice Process – General Insurance (Claims Processing) team. The selected candidates will be responsible for handling inbound and/or outbound customer calls, resolving insurance-related queries, providing accurate information, and delivering a high-quality customer experience.

The ideal candidate should have strong English communication skills, good listening ability, a customer-oriented approach, and the flexibility to work in international shifts.

Key Responsibilities:

• Handle customer calls for international clients professionally and efficiently
• Understand customer requirements and help them with best available options
• Maintain high standards of communication and customer satisfaction
• Adhere to process guidelines and quality parameters
• Document customer interactions appropriately

Eligibility Criteria:

• Graduates with experience in International Voice BPO domain Mandatory.
• Excellent verbal communication skills in English
• Customer-focused mindset and problem-solving ability.

Work Schedule:

• 5 days working from office
• Saturday - Sunday Fix Weekoff
• UK Rotational Shift

How to Apply:

To apply for this job, click on the below mentioned link and register yourself.