Customer Support Administrator

Our client, a leading real estate company, is hiring a Customer Support Administrator! This is a remote role 5 days a week.

*This is a 6-month W2 contract with benefits & a possibility of extension! *

In this role, you will support contact center operations by processing leads, managing customer emails, updating CRM records, and handling follow-ups . You’ll also help the team stay organized, accurate, and on track with daily tasks and customer service.

Responsibilities:

• Accurately process lead submissions in accordance with established client program guidelines
• Manually create and/or update records in customer CRM as applicable
• Manage incoming customer emails across program-specific inboxes
• Conduct research and complete broker close-out tasks , including proactive follow-up with program members and brokers

Required Skills & Qualifications:

• 2-3 years business experience preferred
• Strong computer proficiency with the ability to navigate multiple systems and platforms
• Exceptional attention to detail and accuracy
• Effective verbal and written communication skills
• Strong organizational and time management abilities

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.