Customer Support Executive – Voice
Location: Kakkanad, Kochi
Salary: ₹2.72 – ₹3.50 LPA
Qualification: Plus Two & Above
Joining: Immediate Joiners Preferred
Process: Retail Voice Support
Shift: Rotational | Night shifts common
About the Role
We are looking for Customer Support Executives to handle inbound calls and assist employees/customers with queries, requests, and support-related concerns.
Key Responsibilities
Handle inbound voice calls professionally. Assist with customer/employee queries and requests. Resolve issues or escalate when required. Maintain accurate call records. Deliver a positive customer experience.Requirements
Strong spoken English – CEFR B2 level. Good listening and problem-solving skills. Customer-focused attitude. Comfortable with rotational shifts and week-offs. Willing to work night shifts. Immediate joiners preferred.Cab Facility: Available from 6:30 PM – 6:30 AM within approximately 25 KM of the office.
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AceNet
Transformative Ventures