Delivery Walker

Key Responsibilities

• Collect orders from the dispatch point store or client and check them against the delivery manifest
• Deliver items on foot to customers and businesses within the assigned zone on time and in good condition
• Verify recipient details obtain signatures photos or digital confirmation and collect payment where required
• Use a mobile app or route sheet to plan efficient routes and report delivery status in real time
• Handle failed or delayed deliveries according to company procedure and return undelivered items promptly
• Communicate politely and professionally with customers building security and reception staff
• Keep delivery bags and equipment clean secure and in good condition
• Report damaged goods incidents safety hazards or customer complaints to the supervisor immediately
• Follow building access rules safety guidelines and local regulations
• Able to walk for extended periods and carry loads of up to 10–15 kg.Able to work outdoors in varying weather, including heat.
• Good knowledge of the local area, or the ability to learn it quickly.
• Basic smartphone and navigation app skills.
• Basic communication skills (English required; additional languages a plus).
• Reliable, punctual, and honest, with strong attention to detail.Neat, professional appearance.Right to work in the country and any required permits or ID.

Preferred Qualifications

• Previous experience in delivery, courier, or customer service.
• Familiarity with delivery or dispatch apps.
• Ability to work flexible shifts, including evenings, weekends, and holidays.

Working Conditions

• Mostly outdoors, with frequent walking, stairs, and elevators.
• Shift-based schedule, with peak periods during meal times and holidays.
• Uniform and delivery bag provided by the company.

Performance Measures

• On-time delivery rate
• Delivery accuracy and low damage or loss rate
• Customer feedback and ratings
• Compliance with safety and company procedures

Compensation and Benefits (adjust as needed)

Base pay plus per-delivery incentivesTransport and communication allowanceUniform and equipment providedPerformance bonuses

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