To manage an airfreight trade lane between two geographies in accordance with agreed upon air freight addition support local
sales targets and develop local business relationship for new customers relevant to the trade lane community to grow the trade lan e with the
existing customer base.
Responsible for:
Client Strategy and planning
Acquire new airfreight customers relevant to the specific trade lane
Support local sales community to expand portfolio with existing customer base with lane expertise
Plan and perform regular sales visits to develop business on the trade lane.
Manage
Maintain an overview of the customers business within the tradelane
Identify and win opportunities relevant to Airfreight product direction setting
Continuously monitor the trade lane performance and identify the major
competitors on the trade lane.
Provide management with trade lane reports competitor activity/wins and statistics/measures on volumes/revenues statistics of shipments etc. Responsible for market intelligence.
Define and deliver changes to business targets based on market/asset view
Work with the Capacity / Campaign Manager function to formalize the commercial plans and ensure maximization of assets
Customer satisfaction
Actively monitor local NPS across customer portfolio and drive local initiatives to improve customer satisfaction
Accountable for
Volume (KG)
Revenue (USD)
Profit (GP)
Product development (based on customer feedback)
Key Interdependencies
Internal Stakeholders:
Sales support functions
Customer Service
Regional Product team
Area Local products
External stakeholders:
Local air carriers and logistics institutions
Customers
Critical competencies
Air Freight expertise
Commercial skills
Sales
Negotiation
UAE Market Experience is mandatory.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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