Directs and leads the strategic development, clinical excellence, financial performance, and operational management of the Physiotherapy Division. Provides leadership in program development, service delivery, research, innovation, and patient-centred care, ensuring compliance with Joint Commission International (JCI) accreditation standards, DHA regulatory requirements, and global benchmarks while promoting excellence and innovation in physiotherapy services.
Responsibilities
Leadership and Strategy
- Directs the overall operations of the Physiotherapy Division, including clinical, administrative, and financial functions.
- Provides vision and leadership to ensure physiotherapy programs and services are effectively delivered and aligned with hospital goals.
- Develops and implements strategic plans to expand physiotherapy services and enhance patient access, outcomes, and cost efficiencies.
- Prepares and manages the annual budget, staffing plan, and resource allocation.
- Generates annual reports highlighting activities, achievements, and progress of the division.
- Benchmarks physiotherapy practices against international standards to maintain competitiveness and excellence.
Clinical and Quality Oversight
- Ensures continued JCI accreditation and compliance of the Physiotherapy Division.
- Reviews and addresses quality issues, monitors quality indicators, and implements continuous quality improvement initiatives.
- Oversees coordination of multidisciplinary patient care, ensuring smooth transitions and integrated treatment pathways.
- Assesses patients, request diagnostic tests, and initiate appropriate physiotherapy treatment plans.
- Ensures appropriate coordination with physicians regarding patient medication management, particularly in cases impacting physiotherapy care or emergencies.
- Monitors and achieves divisional KPIs, including patient satisfaction, treatment outcomes, throughput, and wait times.
Staff Management and Development
- Mentors and evaluates staff performance, conducting annual appraisals and participating in peer review activities.
- Leads recruitment, appointments, reappointments, and promotions within the division.
- Develops and runs multidisciplinary meetings, ensuring effective collaboration among physicians and allied health staff.
- Holds regular departmental meetings and promotes continuous professional development through hospital educational activities.
- Fosters a culture of innovation, evidence-based practice, and lifelong learning among physiotherapy staff.
Research, Innovation, and Academic Contribution
- Supports and contributes to research initiatives, publications, and professional presentations in physiotherapy and rehabilitation sciences.
- Collaborates with academic institutions, universities, and professional bodies to advance physiotherapy education and training.
- Promotes the integration of digital health solutions, including tele-rehabilitation, EMR integration, and AI-enabled rehabilitation tools.
- Stays abreast of emerging global trends and innovations in physiotherapy and implements best practices that improve patient care and service delivery.
Policies, Procedures, and Governance
- Develops, updates, and implements departmental policies, procedures, and clinical protocols.
- Ensures compliance with hospital policies, JCI accreditation standards, and ethical requirements in all aspects of practice.
- Represents the division in hospital committees and sub-committees, contributing to institutional strategy and decision-making.
Communication and Stakeholder Engagement
- Communicates the division’s progress, achievements, and development plans to key stakeholders.
- Builds relationships with internal and external providers to identify opportunities for service growth, research collaboration, and innovation.
- Participates in hospital rounds, in-service sessions, and professional conferences to promote awareness of physiotherapy services and achievements.
Qualifications
- Doctor of Physiotherapy (DPT) or Master’s Degree in Physiotherapy.
- Dubai Health Authority (DHA) license or eligibility.
- Minimum of nine (9) years of progressive physiotherapy experience, including at least two (2) years in a supervisory or management role within a clinical or hospital setting.
- Knowledge of physiotherapy clinical practices, regulatory standards, and JCI accreditation requirements.
- Knowledge of evidence-based protocols, quality improvement methodologies, and clinical governance processes.
- Knowledge of emerging digital health trends, including tele-rehabilitation, EMR integration, and AI-assisted rehabilitation solutions.
- Skills in leadership, decision-making, and multidisciplinary team management.
- Skills in financial and operational management, including budgeting, staffing, and resource allocation.
- Skills in policy development, guideline creation, and implementation of clinical protocols.
- Skills in patient assessment, diagnosis, treatment planning, and clinical documentation.
- Ability to communicate effectively with patients, staff, academic partners, and stakeholders at all levels.
- Ability to mentor, coach, and develop staff while fostering a collaborative and innovative culture.
- Ability to manage divisional KPIs to meet hospital and international benchmarks for patient outcomes, satisfaction, and efficiency.
- Ability to contribute to research, publications, and academic partnerships that advance the field of physiotherapy.
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