JOB PURPOSE:
The Director, Psychosocial Interventions (PSI) provides strategic leadership, direction, and oversight for the development, delivery, and continuous improvement of Naufar's psychosocial interventions services. Reporting to the Chief Medical Officer, the role is accountable for establishing and executing a comprehensive psychosocial service strategy that supports Naufar's mission, strategic objectives, model of care, and commitment to exceptional patient outcomes.
The Director leads the development of innovative, evidence-based psychosocial intervention programs, ensuring integration across the continuum of addiction treatment, mental health, rehabilitation, recovery, and community reintegration services. The role oversees clinical governance, service excellence, workforce capability, operational effectiveness, and performance outcomes while fostering a culture of innovation, research, continuous improvement, and person-centered care.
As a key member of the clinical leadership team, the Director advises the Chief Medical Officer on psychosocial services, clinical practice developments, workforce planning, service transformation, and emerging best practices, ensuring alignment with regulatory requirements, accreditation standards, and national healthcare priorities.
KEY ACCOUNTABILITIES:
- Lead cross-functional initiatives that promote integration of psychosocial interventions across clinical programs and ensure alignment with organizational priorities, patient-centred care principles, and service excellence standards.
- Develop and lead the long-term strategic vision, objectives, and operational plans for Psychosocial Interventions services.
- Ensure alignment of departmental initiatives with Naufar's strategic priorities, clinical objectives, and model of care.
- Lead service transformation initiatives that support innovation, growth, quality improvement, and organizational sustainability.
- Advise executive leadership on strategic opportunities, risks, emerging trends, and service development priorities.
- Establish and maintain the governance framework, quality assurance structure, and clinical oversight mechanisms for Psychosocial Intervention services across Naufar.
- Provide executive oversight of clinical governance systems within Psychosocial Interventions services.
- Ensure delivery of safe, effective, evidence-based, and patient-centered psychosocial care.
- Monitor compliance with clinical standards, accreditation requirements, regulatory obligations, and professional practice frameworks.
- Promote a culture of quality, accountability, continuous improvement, and patient safety.
- Lead the development, implementation, evaluation, and enhancement of psychosocial intervention programs and therapeutic services.
- Champion innovative approaches, emerging treatment modalities, and evidence-informed practices.
- Drive service redesign initiatives to improve accessibility, effectiveness, efficiency, and patient outcomes.
- Identify opportunities to strengthen treatment pathways and integrated care models.
- Provide strategic and professional leadership to multidisciplinary psychosocial teams.
- Foster collaboration and integration across clinical, medical, nursing, allied health, recovery, education, and community services.
- Establish high-performance expectations and accountability frameworks.
- Promote a culture of collaboration, engagement, respect, and professional excellence.
- Promote a culture of evidence-based practice, innovation, continuous learning, and professional development across Psychosocial Intervention services.
- Ensure clinical services are informed by current research, industry best practices, and emerging trends in behavioural health and addiction treatment.
- Lead the implementation of outcome measurement and service evaluation frameworks to support quality improvement and enhanced patient outcomes.
- Oversee the development, implementation, and review of psychosocial policies, procedures, and clinical practice standards.
- Ensure compliance with applicable laws, regulations, accreditation requirements, and professional standards.
- Lead departmental readiness for regulatory reviews, audits, inspections, and accreditation assessments.
DECISION-MAKING AUTHORITY:
- Recommend strategic direction, organizational priorities, and service development initiatives within the Psychosocial Interventions portfolio.
- Approve departmental operational plans, budgets within delegated authority, workforce plans, and resource allocations.
- Establish departmental policies, standards, procedures, and governance frameworks.
- Make decisions regarding service improvement, workforce deployment, and departmental performance management.
- Represent the department in executive-level discussions and cross-functional strategic initiatives.
- The job requires flexibility to work on call, during weekends or public holidays as needed.
- The Job Description is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing organizational needs.
Professional/Academic Qualifications: MANDATORY
- Doctorate (Ph D, Psy D, DClin Psy, Ed D, or equivalent) in a relevant discipline.
- Master's Degree in Psychology, Clinical Psychology, Social Work, Counselling, Behavioural Health, Healthcare Administration, Public Health, or a related field.
- §Bachelor's Degree in Psychology, Social Work, Counselling, Behavioural Health, Mental Health, Healthcare Management, or related healthcare discipline.
Experience:
- Minimum 12-15 years of progressive experience in behavioural health, addiction treatment, mental health, psychosocial interventions, or related healthcare settings.
- Minimum 7 years in progressive senior leadership or director-level positions.
- Experience leading research, innovation, or academic initiatives.
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