The Director, Psychosocial Interventions (PSI) provides strategic leadership, direction, and oversight for the development, delivery, and continuous improvement of Naufar's psychosocial interventions services. Reporting to the Chief Medical Officer, the role is accountable for establishing and executing a comprehensive psychosocial service strategy that supports Naufar's mission, strategic objectives, model of care, and commitment to exceptional patient outcomes.
The Director leads the development of innovative, evidence-based psychosocial intervention programs, ensuring integration across the continuum of addiction treatment, mental health, rehabilitation, recovery, and community reintegration services. The role oversees clinical governance, service excellence, workforce capability, operational effectiveness, and performance outcomes while fostering a culture of innovation, research, continuous improvement, and person-centered care.
JOB PURPOSE
The Director, Psychosocial Interventions (PSI) provides strategic leadership, direction, and oversight for the development, delivery, and continuous improvement of Naufar's psychosocial interventions services. Reporting to the Chief Medical Officer, the role is accountable for establishing and executing a comprehensive psychosocial service strategy that supports Naufar's mission, strategic objectives, model of care, and commitment to exceptional patient outcomes.
The Director leads the development of innovative, evidence-based psychosocial intervention programs, ensuring integration across the continuum of addiction treatment, mental health, rehabilitation, recovery, and community reintegration services. The role oversees clinical governance, service excellence, workforce capability, operational effectiveness, and performance outcomes while fostering a culture of innovation, research, continuous improvement, and person-centered care.
KEY ACCOUNTABILITIES Organizational Leadership & Service Integration
- Develop and lead the long-term strategic vision, objectives, and operational plans for Psychosocial Interventions services.
- Ensure alignment of departmental initiatives with Naufar's strategic priorities, clinical objectives, and model of care.
- Lead cross-functional initiatives that promote integration of psychosocial interventions across clinical programs and ensure alignment with organizational priorities, patient-centered care principles, and service excellence standards.
Clinical Governance & Quality Excellence
- Establish and maintain the governance framework, quality assurance structure, and clinical oversight mechanisms for Psychosocial Intervention services across Naufar.
- Provide executive oversight of clinical governance systems within Psychosocial Interventions services.
- Ensure delivery of safe, effective, evidence-based, and patient-centered psychosocial care.
- Monitor compliance with clinical standards, accreditation requirements, regulatory obligations, and professional practice frameworks.
Psychosocial Program Development & Innovation
- Lead the development, implementation, evaluation, and enhancement of psychosocial intervention programs and therapeutic services.
- Champion innovative approaches, emerging treatment modalities, and evidence-informed practices
- Drive service redesign initiatives to improve accessibility, effectiveness, efficiency, and patient outcomes.
Multidisciplinary Clinical Leadership
- Provide strategic and professional leadership to multidisciplinary psychosocial teams.
- Foster collaboration and integration across clinical, medical, nursing, allied health, recovery, education, and community services.
- Establish high-performance expectations and accountability frameworks.
Performance & Outcome Management
- Establish performance measures, quality indicators, and outcome-monitoring frameworks for psychosocial services.
- Monitor departmental performance and implement corrective actions where required.
- Ensure service outcomes support organizational objectives and industry benchmarks.
Evidence-Based Practice & Professional Development
- Promote a culture of evidence-based practice, innovation, continuous learning, and professional development across Psychosocial Intervention services.
- Ensure clinical services are informed by current research, industry best practices, and emerging trends in behavioral health and addiction treatment.
- Lead the implementation of outcome measurement and service evaluation frameworks to support quality improvement and enhanced patient outcomes
Policy, Standards & Regulatory Compliance
- Oversee the development, implementation, and review of psychosocial policies, procedures, and clinical practice standards.
- Ensure compliance with applicable laws, regulations, accreditation requirements, and professional standards.
- Lead departmental readiness for regulatory reviews, audits, inspections, and accreditation assessments.
- Maintain effective governance processes that support organizational compliance.
Strategic Partnerships & Stakeholder Engagement
- Develop and maintain productive relationships with internal and external stakeholders.
- Represent Naufar in professional, governmental, academic, and healthcare forums related to psychosocial services.
- Strengthen partnerships that support service excellence, innovation, education, prevention, and research initiatives.
- Promote collaborative approaches to advancing organizational and national healthcare objectives.
Workforce Leadership & Talent Development
- Lead workforce planning, succession planning, recruitment, retention, and talent development initiatives within the department.
- Ensure the availability of appropriately qualified and competent psychosocial professionals.
- Foster professional growth through coaching, mentoring, supervision, and leadership development.
- Promote employee engagement, wellbeing, accountability, and high performance.
Resource & Budget Management
- Lead the development and management of departmental budgets, resource plans, and operational priorities.
- Ensure effective utilization of financial, human, technological, and physical resources.
- Monitor expenditures and identify opportunities for efficiency and value optimization.
- Support sustainable service growth while maintaining fiscal responsibility.
Risk Management & Service Assurance
- Identify strategic, clinical, operational, financial, and reputational risks affecting psychosocial services.
- Ensure appropriate mitigation strategies and control measures are implemented.
- Monitor incidents, trends, complaints, and service risks to ensure continuous improvement.
- Contribute to organizational risk management and business continuity planning.
Executive Advisory Services
- Serve as the principal advisor to the Chief Medical Officer on psychosocial intervention services.
- Provide expert recommendations on service development, workforce strategy, quality improvement, innovation, and clinical best practices.
- Contribute to executive and organizational decision-making processes.
- Prepare and present reports, analyses, recommendations, and strategic business cases to senior leadership committees.
Requirements Professional/Academic Qualifications
- Doctorate (PhD, PsyD, DClinPsy, EdD, or equivalent) in a relevant discipline.(MANDATORY)
- Master's Degree in Psychology, Clinical Psychology, Social Work, Counselling, Behavioural Health, Healthcare Administration, Public Health, or a related field.(MANDATORY)
- Bachelor's Degree in Psychology, Social Work, Counselling, Behavioural Health, Mental Health, Healthcare Management, or related healthcare discipline.(MANDATORY)
Experience: MANDATORY
- Minimum 12-15 years of progressive experience in behavioural health, addiction treatment, mental health, psychosocial interventions, or related healthcare settings.
- Minimum 7 years in progressive senior leadership or director-level positions.
- Demonstrated experience in strategic planning, governance, quality management, and service transformation.
- Experience leading research, innovation, or academic initiatives.