At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Distribution Supply Chain Specialist leads the Supply Chain function for the assigned distributor countries. This position establishes and facilitates the realization of the regional Distribution Supply Chain Management strategy and business objectives. The Distribution Supply Chain specialist identifies and takes action to deliver service and financial addition this position promotes a team-oriented environment through people development strong leadership continuous improvement and cross-functional and cross-country support.
Your Responsibilities
Lead the Order Management process for the assigned market (order processing delivery invoicing etc)
Efficiently manage and optimize the distribution process that ensures the product availability at distributors end
Built and maintain excellent working relationships with various stakeholders including distributors sales team and global Supply Chain and be the Single point of contact (SPOC) for market engagement across countries.
Monitor the order to delivery flow to ensure seamless operation and delivery to the distributor
Lead projects to improve the supply chain within the region and drive process simplification and system streamlining
Support Sales and Finance in achieving the financial targets by maximizing deliveries
Pre-empt planning on ad-hoc requirements ensure stock availability of bottleneck materials
Monitor invoicing progress for the achievement of the monthly sales target MIS reporting on the monthly Sales Forecast and carrying out Monthly Sales Closure activities
Handle customer and logistics claims (damages/shortages) and settle by issuing credit notes or return deliveries
Support in the implementation of all relevant Roche digital solutions and ensure smooth processing and revenue recognition for Digital product orders
Through close collaboration with the logistics representatives in countries develop a robust planning procedure (involvement of the distributor is required). Develop and roll out standards on S&OP that guarantee smooth processes
Define and implement metrics to evaluate and improve customer experience and efficiency such as OTIF Customer Complaints and Customer Services SLAs
Route optimisation to ensure business continuity with cost effectiveness
Ensure the Customer Satisfaction in line with Global CX strategy by getting timely feedback via various tools such as Survey Interview etc.
Who You Are
You hold a BSc/MSc degree in Business Administration Logistics Supply Chain Management IT or related
You built a minimum of 5 years of experience in Supply Chain Management Logistics Demand Planning Customer Service (order management) Finance Supply Chain business partner Supply Quality or similar
You built working knowledge of SAP SAP/APO module SAP SD module SAP MM Module Letters of Credit and hands-on S&OP experience
You have advanced analytical problem-solving decision making skills and a can-do attitude
You have excellent interpersonal skills and advanced written and oral communication skills
You are a team player with an agile mindset and someone who is able to collaborate with different stakeholders
You are fluent in English (verbal and written)
A healthier future drives us to innovate. Together more than employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
IC
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.
Delivery Hero
Palo Alto Networks FZ-LLC
Nationwide Middle East Properties LLC
GE Vernova