TalentOne in Abu Dhabi, UAE is seeking an experienced Customer Service Manager to lead customer support and after-sales operations for robotics and drone solutions.
The role focuses on managing escalations, coordinating with engineering and field teams, and driving onboarding, training, SLAs, KPIs, and service reporting.
The ideal candidate will have 5–8 years in customer service and 2–3 years in leadership within a technical field, with strong CRM knowledge and stakeholder management.
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