As our eCommerce & Marketing Associate you will be the engine behind our online brand presence. You will manage the day-to-day operations of our direct-to-consumer (D2C) platforms while executing the digital marketing campaigns that drive traffic conversion and customer retention. This is a 360-degree role requiring a unique mix of operational discipline analytical tracking and creative execution.
Manage storefronts (Shopify) ensuring accurate product listings pricing and inventory levels.
Coordinate the order fulfillment cycle with logistics and warehouse partners to ensure fast shipping.
Optimize the storefront user journey to improve conversion rates and remove checkout friction.
Monitor and resolve customer inquiries returns and delivery escalations.
Launch monitor and optimize paid ad campaigns across Meta Google Ads and TikTok.
Manage the organic social media calendar and schedule content.
Build and deploy automated email marketing flows (Klaviyo) for abandoned carts welcomes and newsletters.
Track key performance metrics (traffic ROAS CPA and revenue) using Google Analytics (GA4).
2 to 3 years of hands-on experience running a D2C e-commerce brand or working at a digital agency.
Proficiency with e-commerce platforms (Zoho Commerce) and email tools (Zoho Marketing and Zoho Campaigns).
Direct experience navigating Meta Ads Manager and Google Ads dashboards.
Familiarity with Google Analytics (GA4) to pull traffic and user behavior data.
Strong copywriter for product pages ad creatives and promotional emails.
Basic graphic and video editing skills (Canva Photoshop or CapCut).
Highly organized self-starter capable of managing both operational logistics and creative briefs.
Data-driven mindset with a focus on hitting acquisition and retention targets.
Hybrid Work Schedule: Flexibility to work from home 5 days a week.
Flexible Hours: Core hours policy to help manage work-life balance.
Modern Workspace: Dynamic collaborative office environment with a flat organizational hierarchy.
Premium Health Insurance: Comprehensive medical coverage including dental and vision.
Paid Annual Leave: 21 calendar days of paid vacation per year plus official UAE public holidays.
Learning & Development Stipend: Budget for digital marketing certifications e-commerce courses or attending industry conferences.
Career Progression: Clear path toward a Managerial or Head of eCommerce role as the brand portfolio expands.
Product Discounts: Generous employee discounts across all SLQ Global partner brands and wellness products.
Required Skills:
Required Education and Experience: High school diploma or equivalent; Associates or Bachelors degree preferred. Proven experience in an administrative customer service or operations role. Experience with order processing and fulfillment is a plus.
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