Counsellor – AI Talent Transformation
Company: Empowered Careers
Role: Education & Career Counsellor
Location : Chennai
Location: On Site
Employment Type: Full-Time
Experience: 1–4 years in counselling, inside sales, education consulting, recruitment, or a related field
About Empowered Careers
Empowered Careers is a next-generation Talent Transformation Company focused on building an enterprise-ready Human + AI workforce .
Through our AI Talent Factory , we transform aspiring professionals into enterprise-ready talent through role-based career pathways, hands-on product engineering, and real-world AI deployment.
We work at the intersection of career development, technology, AI, and industry readiness , helping individuals identify the right career path and build the skills required to succeed in a rapidly evolving workplace.
About the Role
We are looking for a Career Counsellor who can understand a candidate's aspirations, assess their career goals, and guide them toward the right AI and technology-enabled career pathway offered by Empowered Careers.
The Counsellor will play a critical role in helping learners make informed career decisions while also contributing to the growth of our talent transformation programs.
This role is ideal for someone who enjoys speaking with people, understanding their goals, solving career-related challenges, and helping candidates take action toward their professional growth.
Key Responsibilities
1. Career Counselling
- Conduct one-on-one counselling sessions with students, graduates, working professionals, and career switchers.
- Understand candidates' educational background, skills, interests, career aspirations, and challenges.
- Recommend suitable career pathways based on individual goals and market requirements.
- Explain how AI and emerging technologies are changing different job roles and career opportunities.
- Help candidates understand the skills, experience, and mindset required to become enterprise-ready professionals.
2. Program Guidance
- Clearly explain Empowered Careers' AI Talent Factory programs, learning pathways, outcomes, and career opportunities.
- Guide candidates through program structure, curriculum, projects, hands-on product engineering, and real-world deployment opportunities.
- Address candidate questions and concerns regarding career outcomes, learning commitment, program suitability, and progression.
- Help candidates choose the most appropriate pathway based on their background and career objectives.
3. Candidate Engagement
- Follow up with prospective learners through calls, WhatsApp, email, and other communication channels.
- Maintain consistent engagement throughout the counselling and enrolment journey.
- Build trust and establish strong relationships with prospective candidates and learners.
- Maintain accurate records of counselling interactions and candidate status in the CRM.
4. Conversion & Business Growth
- Convert qualified leads into enrolled learners through consultative counselling.
- Understand candidate objections and provide appropriate, ethical, and value-driven solutions.
- Achieve individual and team counselling/enrolment targets.
- Work closely with the marketing and admissions teams to improve lead quality and conversion.
5. Market & Career Awareness
- Stay updated on emerging AI roles, technology careers, industry trends, and changing employer expectations.
- Develop a strong understanding of career opportunities across AI, software, data, product engineering, and related domains.
- Use industry insights to help candidates make realistic and informed career decisions.
Key Skills & Competencies
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Active listening and empathy.
- Strong counselling and persuasion skills.
- Ability to understand and address candidate concerns.
- Consultative selling approach.
- Target-oriented and self-motivated.
- Comfortable communicating with students, graduates, and working professionals.
- Good understanding of technology and interest in AI/emerging technologies.
- Ability to work in a fast-paced, performance-driven environment.
- Basic CRM and digital communication skills.
Preferred Qualifications
- Bachelor's degree in any discipline.
- Prior experience in career counselling, education counselling, EdTech, inside sales, recruitment, HR, training, or business development is preferred.
- Candidates with strong communication and people skills who are passionate about careers and technology may also be considered.
Performance Indicators
Success in this role will be measured through:
- Quality of counselling interactions.
- Lead-to-enrolment conversion.
- Achievement of monthly enrolment targets.
- Candidate engagement and follow-up effectiveness.
- Candidate satisfaction and retention.
- CRM accuracy and process adherence.
Why Join Empowered Careers?
At Empowered Careers, you won't simply be selling a course—you'll be helping people transform their careers for the Human + AI era .
You will get the opportunity to:
- Work in the rapidly evolving AI and Talent Transformation ecosystem.
- Interact with ambitious students and professionals.
- Develop expertise in AI-enabled career pathways.
- Build strong counselling, communication, and consultative selling skills.
- Be part of a mission to create an enterprise-ready Human + AI workforce .
- Grow with a next-generation company shaping the future of talent.
Our Mission
Transform talent. Build capability. Create an enterprise-ready Human + AI workforce.