Job description
The Post holder will reportto the Qatar Head of Supply Chain for the Supply Services Operations Serviceand will be responsible for meeting agreed KPIs and availability output on adaily basis for all ML2 ML4 assets on base through the Depth Bays to meetoperational requirements.
Repair Strategy Optimisation- will review the as-designed MPol and suggest amendments based on contractedCustomer requirements and value for money. This will involve suppliernegotiations and engineering change.
Maintain Supply Chain Dataquality, manage the movement and quality assurance of all assets withinMaintenix through the ELP including Part M inspection and the expedientresolution of all quarantined items.
The Upgrade &Modifications Management service - will co-ordinate and control all Customerupgrade assets through the Supply Services in line with agreed modificationplans and individual Customer constraints.
The post holder will beresponsible for building and maintaining excellent working relationships withboth the on base depth bays, ML4 order book service Manager, IMS BusinessSupport manager and CAMO Data Integrity Manager in addition to the Customer organisationfor the optimisation of repairable assets on base.
Furthermore, they will beresponsible for ensuring that the allocated resource has appropriate skills, ismotivated, effective and at all times complies with Safety, Quality and otherinternal and external regulations.
Core Activity
- Performance Management – Provide effective leadershipof repairs management activities by setting targets in line with contractual& business requirements, monitoring & reviewing progress andachievement ensuring trends are identified and enacted upon that may impact oncontinuing airworthiness or contractual KPIs. Resolve and escape issues asappropriate
- Completion of activities – Ensure all repairsmanagement activities and transactions are appropriately documented and recordsmaintained on relevant systems (IT / paper based).Responsible for the continuous development ofactivities including facilitation and management of reviews.
- Optimisation of on base repairs through the Depth Baysand efficient management of ML4 assets to meet the operational requirement ofthe contract to support operational flying requirements and the capability ofthe bay, planning and forecasting bay throughput to maintain serviceable assetsin stock.
- Safety Management System – Thorough knowledge of humanfactors, error management, risk and safety management, within a CAOenvironment, together with undertaking proactive hazard analysis andmitigation.
- Ensure the direction and objectives of ELP Repairs management r resource align with the overall Business and projectobjectives meeting any contractual requirements/key performance indicators
- Provide leadership and direction to the ELP Repairs management team in order to deliver agreeddeliverables. Influence on direction also extends to customers, serviceproviders and partnerships.
- Performance management of the ELP Repairsmanagement team to ensure that total performance is achieved.
- Provide support in all contracts and Supply Chain sourcingdecisions to ensure that the correct decision is made that best meets businessrequirements.
- Effective management of project risks and opportunities, includingwarranties to ensure that these are managed to avoid additional costs to thebusiness, or opportunities are maximised
- Deliver/input appropriate monthly ELP Repairsmanagement data/reports to senior management so that effective decisionscan be made.
- Manage and maintain effective working relationships with all SCand CAO stakeholders to ensure that trust and collaborative working isestablished/maintained.
- Support the improvement and development of the end-to-end supplychain, ensuring that activities are synchronised with (e.g. industry, forwardand depth) Supply Chain operations and that other Government FurnishedEquipment (GFE/X) activities are managed effectively
- Management of all budgets and associated reporting processes toensure that costs are effectively managed and controlled
- Ensure the infrastructure, facilities and resources are availableto the ELP Repairs management team in order to deliver the contractto ensure key performance indicators are met
- Responsible for the development and deployment of ELP Repairs management ITinfrastructure and data configuration to ensure these support the CAO/SupplyChain strategy
- Promote the generation, implementation and sharing of bestpractice across the wider CAO/SC community to support a total performanceculture
- Completion of activities – Ensure all ML2/ML4activities and transactions are appropriately documented and maintained on therelevant IT system.
- Responsible for the continuous development ofactivities including facilitation, deputation and management of reviews wherenecessary.
- Provide effective management leadership for allcalibration item by maintaining serviceability rates and meeting servicingrequirements and monitoring and reviewing performance against contractual KPI’s
- Ensure any shortfalls are identified, resolved orescalated where necessary.
- Provide support to the team, and compile appropriate reportingmechanisms to identify any issues, resolve or escape as appropriate. Theywill also be responsible for the facilitation, deputation and management ofreviews where necessary.
- Procedure/Standards – Ensure the team are compliant with thecustomer CAME/ 145 MOE, and their associated procedures and compliance leafletsalong with any BAE Systems Company procedures.
- Contractual Requirements – Manage and support contract reviews andensure communication of any changes into activities as appropriate
- Compliance & Assurance – Ensure demand management activitiesare compliant with the Part M procedures, in conjunction with the Part 145Maintenance Governance and Assurance framework. Support any audits (QEAF &BAE Systems) and respond to any findings in a timely manner.
- Provide supervision and co-ordination for a team; ensure that teammembers are fully motivated, trained and competent to generate work to astandard that meets the requirements of the business, customer and thecontract.
- Ensure that department procedures and processes are in place andadopted to ensure safe working.
- Statutory / Regulatory & Legislation requirements – Able todemonstrate a detailed understanding and application of the ContinuingAirworthiness Regulatory framework and ensure the organisation is advised ofany changes; Ensure compliance with all other requirements, e.g. ITAR/WOME
- Management and maintenance of effective working relationships withall stakeholders
- Liaison with (and provide specialist advice and guidance to)inventory planning, procurement, engineering, finance and line/bay maintenancein order to overcome supply and demand problems. Liaison also extends toservice providers and partners.
- Analysis and interpretation of usage and transaction data toidentify repetitive problems and inform appropriate stakeholders and whereappropriate support the implementation of any corrective action.
- Facilitate alternative solutions for urgentrequirements.
- Facilitate the progression and hastening of urgentlyrequired items
- Provide supervision and coordination for a team;ensure that team members are fully motivated, trained, capable and able togenerate work output of a quality to meet all requirements of the business,customer and contract.
- Ensure that all team members are fully deployed andthat the work of the team is completed on time, to schedule and achieve qualityrequirements.
- Ensuredepartment procedures and process are in place and adopted to ensure safeworking and safe working conditions for all staff.
Key Accountabilities
- Ensure both internal andexternal customers receive the level of service expected of business KPIs;specifically the QAF Typhoon Fleet receives what they need on time and to thehighest quality
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