To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role.
Key Responsibilities:
- To effectively and efficiently manage the patient appointment scheduling and registration process
- To effectively and efficiently manage the medical insurance process and other related tasks
- Effectively manage the billing and cash up process
- To consistently meet customer service expectations by improving the quality of patient service
Experience Required:
- 2-3 Years’ experience in a customer services role, preferably in the healthcare industry
- Experience in a Contact Centre or Healthcare environment
Education Qualifications:
- Completed secondary school education (Grade 12)
- Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting
Skills Required:
- Computer literacy and proficiency in MS Office applications
- CRM (customer relations management) software applications
- Hospital information systems
- Knowledge of company policies and emergency codes
- Knowledge of medical insurance terminologies and process
- Medical terminology and procedures
- Numerical literacy
- Patient scheduling and registration processes
Employment / Job Type:
Full Time
Nationality:
UAE National (Emiratisation)
About the Company:
A private healthcare group operating hospitals, day case centres and clinics in the UAE as part of an international network. Services span emergency care, surgery, maternity, oncology, cardiology and outpatient specialties, delivered by multidisciplinary medical and nursing teams.
Company Industry:
Healthcare
Department / Functional Area:
Client Services
Closing Date:
6 November 2026
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