Abu Dhabi, United Arab Emirates |
Mind Base Education is a dynamic and forward-thinking organization deeply committed to fostering the holistic development of students. At Mind Base, we recognize the transformative power of education and are driven by a passion to empower students not just academically, but also personally and professionally.
Job Description Role Overview
The Engagement Lead is responsible for day-to-day execution of engagementinitiatives, ensuring students, schools, and partners remain active, supported,and engaged throughout the program lifecycle.
This role is highly execution-focused and ensures that plans turn intomeasurable participation, completion, and retention.
Key Responsibilities
1. Engagement Execution &Operations
- Execute studentand school engagement plans
- Coordinateworkshops, online sessions, and school visits
- Managelogistics, schedules, and communications
- Supportonboarding activities during pilot and scale-up phases
2. Relationship Support &Communication
- Serve assecondary point of contact for schools and partners
- Respond toqueries, requests, and issues in a timely manner
- Escalatecomplex issues to the Partnership Manager or PMO
- Maintainpositive, professional relationships with stakeholders
3. Tracking, Reporting & Feedback
- Drop-off rates
- Collectfeedback from students and schools
- Share insightswith Content, LMS, and PMO teams
4. Coordination & Support
- Supportmarketing campaigns and activations
- Coordinate withAdmin & Reporting Executive for accurate data capture
- Maintainengagement calendars, trackers, and logs
Requirements Education & ExperienceRequirements
Education
- Bachelor’sdegree in:
- Education
- Business
- Communications
- SocialSciences
- PublicRelations
- Additionalcertifications in project coordination or education programs are a plus
Experience
- 3–6 years ofexperience in:
- Programcoordination
- Engagement oroutreach roles
- Education oryouth programs
- Experienceworking with schools or student groups is strongly preferred
- Strongorganizational and coordination skills
- Excellentinterpersonal and communication skills
- Attention todetail and follow-through
- Ability to manage multiple priorities
- Comfortableworking with students and educators
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