Engineer - IT Support
Role Summary:
Provide end-user technical support troubleshoot hardware/software issues manage IT assets and ensure smooth IT operations across the organization.
Key Responsibilities:
- Provide desktop laptop printer and application support.
- Troubleshoot Windows Microsoft 365 network and connectivity issues.
- Manage user accounts email access and onboarding/offboarding activities.
- Log and resolve tickets within defined SLAs.
- Maintain IT assets inventory and documentation.
- Support basic network server and security administration.
- Coordinate with vendors for issue resolution and hardware maintenance.
Required Skills:
- Windows OS and Microsoft 365 support.
- Active Directory/Azure AD knowledge.
- Basic networking (LAN/WAN VPN DNS DHCP).
- Strong troubleshooting and customer service skills.
Qualification:
Bachelors degree in IT Computer Science or related field.
Required Experience:
IC
Employment Type : Contract
Experience: years
Vacancy: 1
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