Enrollment Operations Specialist

Job Title: Enrollment Operations Specialist

Monthly Pay: $5,800 - $6,400 USD per month

Summary:

Accurate, on-time benefits-plan enrollment protects member access and dependable service; done well means clean eligibility records, clear updates, and few corrections. As a full-time Enrollment Operations Specialist, you will coordinate enrollment transactions across internal teams, agencies, and carrier portals in a fully remote Michigan role.

Job Responsibilities:

• Review applications, eligibility evidence, and coverage elections for completeness.

• Enter approved enrollments and plan changes in administration platforms.

• Track open items, effective dates, and confirmation status.

• Respond to agency and member questions about enrollment progress.

• Coordinate corrections with carrier contacts and internal service partners.

• Maintain audit-ready notes and documents for each transaction.

Qualifications:

• Experience supporting enrollment, benefits, policy services, or account operations.

• Working knowledge of eligibility, effective dates, and coverage selections.

• Comfort navigating carrier portals and enrollment administration systems.

• Ability to interpret applications, plan documents, and change requests.

• Strong written follow-through when resolving incomplete submissions.

• Reliable remote-work habits and sound judgment handling confidential information.

Perks & Benefits:

• Remote work from Michigan.

• Structured onboarding and workflow training.

• Collaborative support and regular feedback.