Vodafone in Doha seeks an experienced telecom fixed operations specialist to support enterprise complaints, monitor SLAs, and keep customers informed.
You will log interactions in CRM, perform root-cause analysis, coordinate with the technical complaints manager, and ensure SOPs are followed by field teams and subcontractors.
Requirements: engineering degree in telecommunications; ITIL/PRINCE2; NRS1/NRS2 or Cisco certs; 5+ years in fixed operations with telecom vendors.
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Seagullhr
Seagullhr
Triton Digital
Vodafone