ERM / Internal Controls Manager

The role requires a hands-on risk professional who can partner with senior leadership while maintaining appropriate independence and challenge. The incumbent will establish a consistent risk and control environment across businesses and geographies, improve risk visibility, and support organisation’s growth agenda through practical governance and risk mitigation.

Job Responsibilities:

• Develop, implement and continuously enhance organisation’s Enterprise Risk Management framework in alignment with the Group’s strategic priorities and growth plans.
• Lead periodic enterprise-wide risk assessments covering strategic, financial, operational, regulatory, technology, cyber, reputational and compliance risks.
• Develop and maintain the Group Risk Register, including risk ownership, impact and likelihood assessment, mitigation plans, timelines and escalation protocols.
• Define and monitor Key Risk Indicators (KRIs), emerging risks and early-warning indicators, and provide clear risk reporting to the Group CFO and senior leadership.
• Own and strengthen the Group’s internal controls framework, ensuring key financial and operational controls are appropriately designed, documented and operating effectively.
• Establish and maintain Risk & Control Matrices (RCMs) across critical processes including revenue, billing, collections, payroll, procurement, treasury, expenses and financial reporting.
• Conduct control testing and thematic reviews to identify control gaps, financial leakage, process weaknesses and governance risks; drive root-cause remediation with accountable owners.
• Coordinate risk-based internal audit activities and track closure of audit observations, escalating significant or overdue matters to the Group CFO.

Education

Qualified Chartered Accountant (CA)

Experience

• 11–14 years of relevant experience across Enterprise Risk Management, Internal Controls and/or Internal Audit.
• Demonstrated experience in designing and implementing ERM frameworks, risk registers, internal control frameworks and RCMs.
• Experience presenting risk and control matters to CFOs, CXOs, Audit/Risk Committees and/or Boards is preferred.

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