ABOUT YOU
We are looking for an Event Operations Coordinator MENA who is trustworthy self-driven motivated and accountable to join our Global Experiential Marketing team. The ideal candidate thrives in a fast-paced highly collaborative cross-functional and multicultural environment and is eager to help bring major global conference and event brands into Xsollas new Dubai events hub and Expo venue.
You will work closely with the Event Operations Manager the Director of Marketing EMEA and the Global Head of Event Sales to support the deal process sales logistics and account management for event organizers hosted at the Xsolla Dubai Expo venue.
The right person for this role will be detail-oriented dependable and comfortable supporting multiple organizer accounts and deal pipelines under tight deadlinesan ideal role for someone early-to-mid career in events or account management who wants to grow with a new regional hub.
This role is in-office/on-site at Xsollas new Dubai hub and will require regional travel of up to 15-20%.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA companies partner with Xsolla to help them fund distribute market and monetize their games. Grounded in the belief in the future of video games Xsolla is resolute in the mission to bring opportunities together and continually make new resources available to creators. Headquartered and incorporated in Los Angeles California Xsolla operates as the merchant of record and has helped over 1500 game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win developers have all the things needed to enjoy the game.
For more information visit .
- Support the Event Operations Manager in managing relationships with event organizers being brought to the Xsolla Dubai Expo venue.
- Assist with deal processing for incoming event organizers including contract paperwork pricing documentation and onboarding materials.
- Support sales logistics for organizer accounts including venue availability tracking scheduling and coordination of requirements.
- Help maintain and update organizer account records and event budgets ensuring costs are logged in the correct currency.
- Support hotel and travel logistics for staff and organizer representatives attending events.
- Assist with space planning and event set-up coordination within the Xsolla Expo venue.
- Support integrated marketing and social media campaigns for organizer-hosted events including drafting copy and requesting graphics.
- Log Jira ticket requests to the in-house creative team with clear briefs and deadlines.
- Maintain the event roadmap tracker with organizer and sponsor information dates and relevant links.
- Support on-site delivery of events ensuring a positive experience for organizers customers and partners.
- Support lead capture and ensure leads are logged with the CRM team in a timely manner.
- Assist with post-event follow-up including organizer feedback surveys and gathering assets for reports.
- 2 years of professional experience in events marketing or administrative coordination.
- Bachelors degree in Marketing Business Administration Communications or related field preferred.
- Strong organizational and administrative skills with excellent attention to detail.
- Proficiency in project management tools such as Atlassian Suite Jira Asana and the Google Workspace.
Preferred:
- Experience in the video games tech or software industry.
- Experience tracking budgets across multiple events or currencies.
- Knowledge of the Dubai/MENA events market.
Benefits:
We are passionate about fostering a supportive environment for our team so we prioritize the physical mental and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off private health insurance and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities we ensure that our team thrives both personally and professionally. Together were not just building a business; were cultivating a community that values creativity collaboration and the transformative power of play.
Equality Opportunity Statement:
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin genetics disability age social background or other characteristics.
We welcome and encourage applications from all qualified individuals and are dedicated to ensuring a fair and transparent recruitment process.
For the Event Operations Coordinator MENA role we will request a background check.
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information/managing budgets/accessing funds
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the UAE Personal Data Protection Law:
Applicants are encouraged to inquire about their rights under the UAE Personal Data Protection Law. If you have questions regarding our hiring practices please contact emailprotected
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
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