Execution Excellence Head- Gulf

Job Description:

This role is accountable for driving Excellence in Execution in GULF markets through:

• Leading and executing the intelligent Perfect Store (IPS) and Perfect Digital Store (PDS) programs designed to transform physical/digital availability and drive profitable NSV by step changing execution.
• The role is responsible for identifying and aligning One Demand organization to digital and physical availability opportunities. It will co-create market priorities develop incremental NSV growth ambitions as well as manage the capability changes required.
• This role will ensure market Physical Availability in store and D com are always stretched and drive category conversion.
• Co- managing the merchandising 3rd party provider in UAE.
• Direct management of UAE TDS team in addition to leadership and capability building of TDS across GULF.
• Managing the tools and service providers for IPS and PDS programs across GULF (TRAX EDGE...).

The incumbent of this role is potentially eligible to be a member of the GULF Business Team.

What are we looking for

• Education & Professional Qualification

  Graduate caliber with extensive experience in FMCG/consumer with a strong sales execution excellence and category development background.

  Knowledge/Experience

• Significant sales experience including Field Sales National Accounts/Customer Management and/or Category Management.
• Proven ability to stand alone challenge the status quo and set priorities.
• Experience of end to end project management and leading customer-centric projects to optimize time cost and customer experience.
• High analytical acumen with ability to translate insights to actions internally and with customers.
• Proven ability to deliver results through others inspiring them with vision and purpose.
• Ability to navigate complex situations simplify processes and prioritize what needs to be done.
• Ability to operationalize strategic objectives and execute change through influencing customers and key stakeholders.
• Commercially and financially astute with sound business judgement.

Critical Leadership Competences required for the role

• Manages Stakeholders
• Organization agility
• Communicates Effectively
• Drives Engagement
• Plans and Aligns
• Collaborates
• Drives Results

Key Functional competencies & Technical skills

Critical Functional Competences required for the role

• Category and Shopper Acumen Expert
• Leveraging Insights into Actions Advanced
• Financial and Analytical Acumen Advanced
• Customer Execution & Measurement Expert
• Selling Essential
• Building Winning Relationships Essential

What will be your key responsibilities

• Lead the design development and performance management of Gulf Intelligent Perfect Store (IPS) and Perfect Digital Store (PDS) programs.
• Deploy and contribute to global governance enhancement process and KPI scorecards for the units IPS and PDS programs.
• Own the annual appraisal of Perfect Store capabilities (X-Ray process) and generate critical insights and enhancements to program design and tools.
• Following X-Ray completion collaborate with Gulf GM and Sales Directors to agree the scope timing and opportunities required to deliver market priorities. This entails aligning ambitions regionally and globally.
• Consistently lead IPS and PDS work streams X-Ray Picture of Success Embedding KPIs tracking NBLs PS dashboards Action-planning and follow through.
• Set the agenda and drive key decisions in units workshops and steerco meetings to ensure adequate participation and contribution to Global Perfect Store community.
• Embed IPS to leverage processes like S&OP OTG and other forums to incorporate KPIs like (Compliance % and % of NSV Coverage expansion).
• Ensure integration with key data sources for accurate and timely data reporting of our OSA Project.
• Ensure integration with other Perfect Store enablers e.g. sales incentives trade architecture retail coverage models and sales force automation.
• Connect IPS program development with our Demand Capability agenda and any relevant programs to ensure consistency.
• Collaborate with Global Perfect Store community to share/receive best practices and drive the long-term Mars Perfect Store capability agenda.
• Deliver relevant case studies and contribute regularly to global program development.
• Manage the relationship with UAE 3rd party merchandising service provider driving value leadership and ensuring spends are in-line with plans setting and measuring service levels.
• Direct Management of UAE TDS team in addition to leadership and capability-building of TDS teams across GULF.

What can you expect from Mars

• Work with diverse and talented Associates all guided by the Five Principles.
• Join a purpose driven company where were striving to build the world we want tomorrow today.
• Best-in-class learning and development support from day one including access to our in-house Mars University.

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