About the Role
AIRIQ 365 Limited is looking for an Executive / Senior Executive – Inside Sales to join our AIRIQ Inside Sales team. The role will focus on generating business from new and existing agent accounts through telesales.
You will connect with travel agents over phone, WhatsApp and other approved communication channels, introduce them to AIRIQ FD products, understand their travel requirements and convert opportunities into bookings and sales.
Key Responsibilities
- Connect with new and existing travel agents through outbound calls and regular follow-ups.
- Introduce AIRIQ FD and explain our Flight & Hotel products to travel agents.
- Onboard new travel agents selling holidays and help them understand how they can grow their business with AIRIQ.
- Regularly connect with existing agents to update them on latest Flight and Hotel additions.
- Generate bookings and sales from assigned agent accounts.
- Increase business from existing agents by improving their booking frequency and overall sales contribution.
- Promote relevant fares, holiday products, offers, promotions and sales campaigns.
- Understand each agent's business potential and identify opportunities to increase AIRIQ's share of their business in International Flights & Hotels.
- Build and maintain professional relationships with travel agents.
- Collect feedback on products, pricing, competition and market requirements and share relevant inputs with internal teams.
- Maintain proper records of calls, leads, follow-ups, opportunities and sales in the designated CRM/system.
- Achieve assigned monthly targets for agent activation, bookings and sales.
Who Should Apply?
Candidates with experience in International Holiday Sales and/or Flight Sales will be preferred.
Relevant experience may include:
- International Holiday Sales
- Domestic or International Flight Sales
Freshers with strong communication skills, an interest in sales and a willingness to learn the travel business may also apply.
Skills We Are Looking For
- Good communication and convincing skills.
- Comfortable making outbound sales calls.
- Strong follow-up and relationship-building ability.
- Customer and sales-oriented approach.
- Ability to understand requirements and recommend suitable products.
- Comfortable working with sales targets.
- Basic computer and MS Excel knowledge.
- Ability to maintain proper customer and sales records.
- Interest in Flights, International Holidays and the B2B travel industry.
How Success Will Be Measured
Your performance will primarily be measured through:
- New agents activated and transacting.
- Business generated from new agents.
- Growth in sales from existing agents.
- Number of active agent accounts.
- Lead-to-booking conversion.
- Repeat business and booking frequency.
- Achievement of monthly sales targets.
What This Role Is About
Connect with Agents → Explain AIRIQ FD Products → Onboard → Activate → Understand Requirements → Generate Bookings → Follow Up → Grow the Account
The objective is not simply to make calls. The objective is to build active travel-agent relationships and convert those relationships into consistent business for AIRIQ.