Job Summary
The Executive Assistant will work directly with the Managing Director to drive follow-ups and coordination across Sales, IT, and other business functions. This role acts as an extension of the MD's office — tracking action items, liaising with department heads, and ensuring tasks assigned across teams are progressing and reported back accurately and on time. The ideal candidate is a sharp communicator who can influence and follow up firmly across departments, while staying organized and tech-savvy enough to manage information efficiently.
Key Responsibilities
Cross-Functional Follow-up & Coordination
Track action items and decisions arising from MD-led meetings across Sales, IT, and other business functions
Follow up proactively with respective department heads/teams to ensure timely execution of assigned tasks
Escalate delays or roadblocks to the MD with clear context, before they become critical
Maintain a consolidated tracker of pending items, owners, and deadlines across departments
Reporting to the MD
Prepare regular (daily/weekly, as required) status updates for the MD summarizing progress across Sales, IT, and other functions
Compile data and inputs from various teams into clear, concise reports/dashboards for MD review
Flag priority issues, risks, or opportunities that need the MD's attention
Sales & Business Support
Coordinate with the sales team on distributor/dealer-related follow-ups, order status, and target tracking as directed by the MD
Support preparation of MIS reports, presentations, and briefing notes for business reviews
Assist in tracking business development activities and competitive/industry developments relevant to the company
IT & Systems Coordination
Liaise with the IT team on the status of ongoing IT initiatives (e.g., CRM rollout, system implementations) and relay updates to the MD
Ensure department-level compliance with systems/process adoption as directed by the MD
Use Excel, CRM, and other business tools confidently to track, analyze, and present information
Requirements
Education & Experience
Bachelor’s degree in business administration, Commerce, or related field (MBA preferred but not mandatory)
3–6 years of experience in an Executive Assistant, Chief of Staff, or similar cross-functional coordination role
Prior experience in manufacturing, retail, or distribution-driven businesses is a strong plus
Skills — Communication & Influence
Excellent verbal and written communication skills
Strong persuasion and follow-up ability — must be comfortable pushing multiple teams for updates and holding them accountable without direct authority over them
Multilingual: proficiency in Tamil, English, and Hindi is required (additional regional languages like Kannada/Telugu/Malayalam a plus, given the company's multi-state distributor network)
Skills — Technical & Organizational
Strong working knowledge of MS Excel (pivot tables, formulas, basic reporting) and MS Office suite
Comfortable using CRM systems, AI tools (e.g., Claude, Chat GPT, Copilot), and other digital productivity tools to work efficiently
Highly organized, detail-oriented, with strong ownership of follow-through on tasks
Ability to multitask across Sales, IT, and general business priorities simultaneously
Other Attributes
Keeps up to date with developments in the textile/apparel/innerwear industry and general business trends
High level of discretion and professionalism given proximity to sensitive business information
Calm under pressure, with the ability to manage multiple stakeholders and priorities at once