Executive Assistant

Job Summary

The Executive Assistant will work directly with the Managing Director to drive follow-ups and coordination across Sales, IT, and other business functions. This role acts as an extension of the MD's office — tracking action items, liaising with department heads, and ensuring tasks assigned across teams are progressing and reported back accurately and on time. The ideal candidate is a sharp communicator who can influence and follow up firmly across departments, while staying organized and tech-savvy enough to manage information efficiently.

Key Responsibilities

Cross-Functional Follow-up & Coordination

• Track action items and decisions arising from MD-led meetings across Sales, IT, and other business functions
• Follow up proactively with respective department heads/teams to ensure timely execution of assigned tasks
• Escalate delays or roadblocks to the MD with clear context, before they become critical
• Maintain a consolidated tracker of pending items, owners, and deadlines across departments

Reporting to the MD

• Prepare regular (daily/weekly, as required) status updates for the MD summarizing progress across Sales, IT, and other functions
• Compile data and inputs from various teams into clear, concise reports/dashboards for MD review
• Flag priority issues, risks, or opportunities that need the MD's attention

Sales & Business Support

• Coordinate with the sales team on distributor/dealer-related follow-ups, order status, and target tracking as directed by the MD
• Support preparation of MIS reports, presentations, and briefing notes for business reviews
• Assist in tracking business development activities and competitive/industry developments relevant to the company

IT & Systems Coordination

• Liaise with the IT team on the status of ongoing IT initiatives (e.g., CRM rollout, system implementations) and relay updates to the MD
• Ensure department-level compliance with systems/process adoption as directed by the MD
• Use Excel, CRM, and other business tools confidently to track, analyze, and present information

Requirements

Education & Experience

• Bachelor’s degree in business administration, Commerce, or related field (MBA preferred but not mandatory)
• 3–6 years of experience in an Executive Assistant, Chief of Staff, or similar cross-functional coordination role
• Prior experience in manufacturing, retail, or distribution-driven businesses is a strong plus

Skills — Communication & Influence

• Excellent verbal and written communication skills
• Strong persuasion and follow-up ability — must be comfortable pushing multiple teams for updates and holding them accountable without direct authority over them
• Multilingual: proficiency in Tamil, English, and Hindi is required (additional regional languages like Kannada/Telugu/Malayalam a plus, given the company's multi-state distributor network)

Skills — Technical & Organizational

• Strong working knowledge of MS Excel (pivot tables, formulas, basic reporting) and MS Office suite
• Comfortable using CRM systems, AI tools (e.g., Claude, ChatGPT, Copilot), and other digital productivity tools to work efficiently
• Highly organized, detail-oriented, with strong ownership of follow-through on tasks
• Ability to multitask across Sales, IT, and general business priorities simultaneously

Other Attributes

• Keeps up to date with developments in the textile/apparel/innerwear industry and general business trends
• High level of discretion and professionalism given proximity to sensitive business information
• Calm under pressure, with the ability to manage multiple stakeholders and priorities at once