Exhibitor Relations Specialist

Execute exhibitor relations operations within the Abu Dhabi Arabic Language Centre by providing management and support to all exhibitors, ensuring that all requirements and contractual agreements are fulfilled before, during, and after exhibitions.

1. Responsibilities

Key Responsibilities

Exhibitor Relations Operations

• Work closely with the relevant management within the Abu Dhabi Arabic Language Centre and other units to ensure the efficient delivery of the project.
• Provide support in relation to contracts, the overall exhibition design, and the work plan in coordination with architects, contractors, and the Production Manager.
• Ensure the effective flow of communication and the accuracy and consistency of information within and outside the project, and ensure that such communication is aligned with the Abu Dhabi Arabic Language Centre’s brand.
• Contribute to researching exhibitors, publishers, authors, and relevant cultural entities, and support the development of relationships with exhibitors with the aim of establishing new relationships and maintaining existing ones.
• Participate in efficiently streamlining existing exhibitor processes and improving their functionality based on exhibitor requirements.
• Work closely with the internal team and support the entire process of exhibitor applications, submissions, acceptances, review of exhibition booth drawings, and setup.
• Coordinate between exhibitors and the technical and logistics teams regarding exhibition booth requirements, including lighting, design, and logistics.
• Work closely with the Marketing and Communications team to develop exhibition applications and exhibitor tools.
• Work closely with the Finance Department to ensure that payments and refunds to exhibitors are processed within the specified deadlines and agreed timelines.

Policies, Processes and Procedures

• Follow all Abu Dhabi Arabic Language Centre policies, processes, procedures, and instructions in order to carry out work in a controlled and consistent manner.
• Collaborate with internal and external stakeholders and beneficiaries on matters related to exhibitor relations in order to facilitate the flow of information and promote awareness in these areas.

Day-to-Day Operations

• Follow up on the daily operations established by the direct manager to ensure business continuity and the delivery of efficient, high-quality results.
• Regularly report the unit’s operational activities to the direct manager, including challenges faced by the unit, obstacles, and methods of resolving or mitigating them, as required, in order to keep the direct manager informed of developments and updates related to the unit’s activities.

Environment, Health and Safety (EHS)

• Comply with all relevant environment, health, and safety guidelines, policies, and procedures by reporting incidents and hazards in a timely manner and minimizing the consumption of natural resources in order to support environmental protection and ensure a healthy and safe working environment.

Change Management

• Support the creation of a culture that enables change management by contributing directly to and acting upon new opportunities for the Centre, contributing to the development of new initiatives, achieving planned objectives, and demonstrating the desired high-performance behaviors.

2. Communication and Working Relationships

Internal

• Abu Dhabi Arabic Language Centre

External

• Government and educational institutions
• Councils, committees, and forums
• Exhibitors and publishers
• Authors, writers, and relevant cultural entities

3. Qualifications, Experience and Competencies

Qualifications

(e.g., academic qualifications, certificates, licenses)

• Bachelor’s degree in Marketing, International relations, or equivalent.

Experience

• Bachelor’s degree holders: Minimum of 3 years of experience in marketing, sales, exhibitions, events, or related fields.

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