F&B Reservations Coordinator (Emiratisation Program)
F&B Division Shangri-La Qaryat al Beri Abu Dhabi
We have a great opportunity for an experienced F&B Reservations Coordinator to join the team in Food & Beverage division. The successful applicant will have a strong track record in marketing and preferable experience in the hospitality industry/luxury customer service.
What are we looking for
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask and work in a fast-paced environment.
Fluent in English; additional languages are an advantage.
What will youdo
Assist with restaurant reservations and VIP guest arrangements.
Maintain and update departmental records filing systems and databases.
Maintain an up-to-date understanding of all F&B offerings menus promotions and events.
Follow up on guest feedback and ensure swift resolution of any concerns.
Maintain guest database and support personalized service efforts.
Upsell dining experiences and promote hotel events where appropriate.
Shangri-La Hotel Qaryat Al Beri Abu Dhabi
The hotel comprises 213luxurious guestrooms and suites and 6 four-bedroom villas with private pools all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests the hotel offers 161 fully furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex on a one kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk offering a variety of shops under one roof. It is only a ten-minute drive from the citys international airport five minutes from the golf course and the Convention Centre and 15 minutes from the Corniche and the city centre.
Shangri-La and Traders Hotel Qaryat al Beri Abu Dhabi is an equal opportunity believe in hiring a diverse workforce and committed to non-discrimination onanyprotectedbasis or any other basis covered under applicable respect your privacy and committed to protecting the privacy confidentiality and security of the personal data you provide to us or that we collect about you when you use our website or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy personal data shall have the meaning as given to it by applicable privacy or data protection laws. Also we adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk-free working environment with diverse workforce.
Required Experience:
IC
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