Job Location: Dubai, United Arab Emirates
Work Mode: On-site
Date Posted: 2 October 2026
Job Reference/ID: 459
Job Description / Role:
Emirates Flight Catering is seeking an F&B Supervisor to oversee food and beverage operations, ensuring high standards of quality, service, and compliance with company and international standards.
Key Responsibilities:
- Ensure all customers are provided with the best quality of food and service through cost effective and efficient management, assuring highest standards of service are in place.
- Ensure that F&B operation is performed in compliance with the Company Service Standard including Hygiene and Safety practices.
- Supervise direct reports by providing training, coaching, and regular feedback to achieve departmental objectives.
- Manage customer complaints through proper investigation, implementation of corrective actions, and team awareness to prevent recurrence.
- Maintain a dynamic rostering system to ensure adequate shift coverage is there, while minimizing overtime to ensure uninterrupted service delivery.
- Responsible for implementing safe working practices and procedures in accordance with EKFC policies.
- Gather and analyse customer feedback to identify areas for improvement and recommend actions that enhance service quality and customer satisfaction.
- Apply the Quality Policy and Quality System established in accordance with ISO 9001:2008 international standards and executes all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.
Experience Required:
- Minimum of 5 years of experience in the hospitality industry, with 1 years’ experience in supervisory role in 5-star environment.
- Experience and understanding of luxury hotel and stand-alone restaurant operations.
Education Qualifications: Bachelor’s degree holder in Hotel Management (must have)
Skills Required:
- Proficiency in spoken and written English
- Self‑motivated and demonstrate sound leadership skills
- A keen eye for opportunity identification and a high level of commitment to continuous improvement and adaptability to change
- Able to create personalized F&B experience
- Strong organizational, multitasking skills and attention to detail
- Competent in Microsoft Office Applications
- Ability to maintain accurate records, manage inventory effectively, and follow established procedures and guidelines precisely
- Knowledge of food safety regulations and hygiene protocols
Employment / Job Type: Full Time
Nationality: Any Nationality
About the Company:
Emirates Flight Catering provides catering, food production, hospitality, and support services for aviation and related businesses. It recruits across culinary, food production, engineering, logistics, supply chain, quality, finance, technology, human resources, and service operations.
Company Industry: Food and Beverage
Department / Functional Area: Food and Beverage
Closing Date: 29 November 2026
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