Description
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From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.
Crafted for modern connoisseurs who desire exceptional experiences The St. Regis Abu Dhabi is the social epicenter for royalty discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city including the extraordinary Abu Dhabi Suite the highest suspended suite in the world connecting the two Nation Towers.
The St. Regis is part of Marriott International a brand leader offering the most powerful portfolio in the industry our more than 30 leading brands and nearly 9100 properties in 142 countries and territories give people more ways to connect experience and expand their world. At the heart of The St. Regis our exceptional staff whom we address as Hosts are the ultimate luxury ambassadors dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabis best addressThe St. Regis Abu Dhabi the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc. Inspect storage areas for organization use of FIFO and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability service safety and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify recommend develop and implement new ways to increase organizational efficiency productivity quality safety and/or cost-savings. Read and visually verify information in a variety of formats (e.g. small print). Visually inspect tools equipment or machines (e.g. to identify defects). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move through narrow confined or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
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