Job Description
Job Description
This job is posted on behalf of Talent Guide USA by Top Echelon. Field Service Technician - Industrial Digital Printing Equipment
Excellent Base Pay + Overtime | Paid Door-to-Door Travel | Extensive Training | Outstanding Benefits
A leading manufacturer of advanced industrial digital printing technology is expanding its field service organization and looking for experienced Field Service Technicians / Engineers to install, service, and support its high-speed production equipment.
This is an opportunity to work with industrial digital printing technology —large, highly automated production systems combining sophisticated electrical, mechanical, electronics, controls, inkjet, and software technology .
The company offers excellent compensation, significant overtime potential, outstanding benefits, extensive paid technical training, and long-term advancement opportunities. Why Consider This Opportunity?
* Excellent base compensation
* Overtime in addition to base pay
* Paid travel time
* Extensive company-paid technical training
* Outstanding benefits
* Work with some of the industry's most advanced digital printing technology
* Company provides the tools and resources needed to do the job
* Strong technical support organization
* Long-term stability with a major equipment manufacturer
* Opportunities to advance into Senior Field Service, Technical Support, Training, Installation, and Service Leadership
* Opportunity to develop highly marketable skills in industrial digital printing and automation
The Position
The Field Service Technician will travel to customer manufacturing facilities throughout North America to install, commission, and upgrade, digital printing systems .
This is much more technical than traditional copier or office-equipment service. These are large industrial production machines operating in demanding manufacturing environments.
You'll work with technology involving:
* Electrical and electronic systems
* Motors, drives, sensors, switches, and controls
* PLC-controlled equipment
* Pneumatics
* Mechanical assemblies
* Industrial inkjet systems
* Printheads and ink delivery systems
* Computers, networks, and software
* Material handling and production systems
What You'll Do
* Install and commission new equipment at customer facilities
* Perform equipment upgrades and reconfigurations
* Diagnose electrical, mechanical, controls, and software-related problems
* Troubleshoot using electrical schematics, diagnostic tools, and technical documentation
* Replace and adjust mechanical and electrical components
* Perform preventative and corrective maintenance
* Calibrate and optimize equipment for production
* Work directly with customers to resolve technical problems
* Train customer personnel on equipment operation and maintenance
* Document service activities and technical issues
* Coordinate with Technical Support, Engineering, Parts, and other Field Service personnel
* Work independently as well as part of installation teams
Travel
This is a high-travel field service position and is best suited for someone who enjoys being on the road.
Technicians should expect approximately three weeks per month traveling , followed by approximately one week off .
Assignments can include installations, upgrades, reconfigurations, and technical service throughout North America. Installation projects may last several days to several weeks , and larger projects can involve teams of multiple Field Service Engineers.
If you're looking for a position where you're home every night, this probably isn't the right opportunity.
If you enjoy travel, like working on complex equipment, and want the ability to earn additional income through overtime , it can be an excellent career. Experience We're Looking For
Previous experience is not required . The company provides extensive training on its equipment and technology.
We're interested in technicians with backgrounds servicing or maintaining complex electro-mechanical industrial equipment , including experience with some combination of:
Electrical Systems | Electronics | PLCs | Sensors | Switches | Motors | Drives | Pneumatics | Mechanical Systems | Computers | Industrial Controls | Schematics | Troubleshooting
Good backgrounds could come from:
Printing & Packaging Equipment | Industrial Automation | Converting Equipment | CNC Machinery | Robotics | Semiconductor Equipment | Material Handling | Packaging Machinery | Machine Tools | Production Equipment | Other Complex Electro-Mechanical Machinery
Previous Field Service experience is strongly preferred , particularly if you've worked independently at customer locations. Looking for More Technical Equipment?
This can be an especially attractive opportunity for a Field Service Technician who has reached the limit of what they can learn on their current equipment.
The company will provide the training necessary to move into large-format industrial digital printing technology . What matters most is having strong electro-mechanical fundamentals, troubleshooting ability, customer skills, and the willingness to travel.
You should be comfortable walking into a customer facility, diagnosing a problem, working through it methodically, and knowing when to involve additional technical resources. Build a Long-Term Field Service Career
This isn't just another break/fix service position.
You'll have the opportunity to become a specialist on high-value, sophisticated industrial equipment while developing skills in digital printing, controls, automation, electronics, software, and industrial systems.
Strong technicians can continue advancing into Senior Field Service Engineer, Installation Specialist, Technical Support, Training, Applications, and Service Leadership positions.
If you're a strong electro-mechanical Field Service Technician who enjoys travel, troubleshooting complex machinery, earning overtime, and continually learning new technology, we'd like to hear from you.