Job Qualifications
Holder of an internationally recognized Fitness Instructor or Personal Trainer certification. Degree or diploma in Exercise Science, Kinesiology, Sports Science, Physical Education, or a related field is preferred. Minimum of 1–2 years of relevant experience as a Fitness Instructor or Personal Trainer, preferably within a luxury hotel, resort, fitness centre, or wellness environment. Valid First Aid, CPR, and AED certification is preferred. Qualified to conduct fitness assessments, personal training sessions, group exercise classes, and customized fitness programmes. Strong knowledge of exercise techniques, fitness equipment, health and safety standards, and injury-prevention practices. Excellent communication, interpersonal, motivational, and guest relations skills. Ability to provide professional and personalized fitness guidance according to individual guest needs and fitness levels. Good organizational skills with the ability to work independently and as part of a team. Fluency in English is required; additional language skills are an advantage. Key Areas of Responsibility
Operational Ensure the safe, efficient, and professional daily operation of the Fitness Centre. Provide professional fitness guidance and assistance to guests and members according to their individual needs and fitness levels. Conduct fitness assessments and develop appropriate exercise programmes in accordance with approved procedures. Conduct personal training sessions, group exercise classes, and scheduled fitness activities. Demonstrate the correct and safe use of fitness equipment and exercise techniques. Monitor guests and members during exercise activities and provide appropriate guidance and support. Maintain an active and approachable presence on the gym floor. Ensure guests and members comply with Fitness Centre rules, safety requirements, and appropriate attire guidelines. Conduct daily inspections of fitness equipment and facilities to ensure cleanliness, safety, and proper functionality. Report equipment defects, maintenance requirements, safety concerns, or operational issues immediately. Ensure the Fitness Centre, exercise areas, equipment, and facilities are maintained in a clean, organized, and presentable condition. Coordinate with the Spa and Fitness leadership team to ensure smooth daily operations. Support the planning and implementation of fitness activities, wellness programmes, and guest engagement initiatives. Maintain accurate records of fitness assessments, personal training sessions, classes, equipment inspections, and guest activities as required. Guest Service Provide courteous, professional, personalized, and attentive service to guests and members at all times. Welcome guests and provide clear information regarding Fitness Centre facilities, services, programmes, and activities. Understand guests' fitness goals and provide suitable recommendations within the scope of professional qualifications. Handle guest enquiries, feedback, and concerns promptly and professionally. Maintain positive and professional relationships with guests, members, Chedians, and other departments. Ensure appropriate follow-up on guest requests, feedback, or concerns. Protect guest privacy and maintain the confidentiality of personal and fitness-related information. Health, Safety & Hygiene Ensure all fitness activities are conducted safely and in accordance with approved procedures and professional standards. Maintain knowledge of emergency procedures, First Aid, CPR, and the appropriate use of emergency equipment. Ensure fitness equipment is used safely and correctly. Monitor the Fitness Centre for potential health and safety hazards and report any concerns immediately. Maintain high standards of cleanliness, hygiene, and sanitation throughout the Fitness Centre. Ensure equipment is cleaned and sanitized according to established procedures. Follow all hotel policies and local requirements relating to health, safety, hygiene, fire, security, and emergency procedures. Administration Maintain accurate daily logbooks, guest records, class schedules, fitness assessments, and operational documentation. Record and report equipment defects, maintenance requirements, incidents, guest feedback, and operational concerns. Maintain accurate attendance and participation records for fitness classes and activities. Support the preparation of fitness schedules, activities, promotions, and departmental reports as required. Ensure all records are maintained accurately and handled confidentially. Other Duties Attend and contribute to departmental briefings, meetings, training sessions, and hotel activities as required. Maintain high standards of personal presentation, grooming, hygiene, and professional conduct. Comply with the Employee Handbook, hotel policies, departmental procedures, and GHM standards. Keep up to date with fitness trends, exercise techniques, wellness practices, and industry developments. Respond positively and flexibly to changes in operational requirements. Support other areas of the Spa and Wellness operation when required. Carry out any other reasonable duties and responsibilities assigned by the Spa Manager or Hotel Management.